SPAR Keswick - Retail Assistant & Supervisor Roles

James-Hall-; Keswick; On-site; GBP 12,000 - 17,000; Part time

Job summary

James-Hall- in Keswick is seeking a Retail Assistant & Supervisor to deliver exceptional service and help the store run smoothly with a friendly team.

You will be hands-on with till operation, stock replenishment, store audits, and leading the team during shifts, ensuring health and safety and great customer experiences.

This varied role offers 16-39 hours per week with opportunities to grow responsibilities as the store grows. Flexible and reliable candidates who value customers will thrive.

Qualifications

• Experience in delivering excellent customer service.
• Ability to handle till and cash accurately.
• Experience leading a small team preferred.

Responsibilities

• Maximise sales by delivering excellent customer service.
• Control costs and reduce waste.
• Operate the till and handle cash accurately.
• Manage stock levels and replenishment.
• Maintain store security in line with procedures.
• Lead and motivate the team to deliver outstanding customer service.
• Take responsibility for the store in absence of Store/Assistant Manager.
• Maintain store standards including health & safety and food hygiene.
• Update and maintain store audits and administrative procedures.

Skills

Customer service

Cash handling

Team leadership

Stock management

Attention to detail

Job description

Contract Type: Permanent & Part Time
Hours of work: 16-39hours per week available

About the Role

As a Retail Assistant & Supervisor, you’ll be at the heart of providing fantastic service to our customers. You’ll work with a friendly, supportive team, helping the store run smoothly while ensuring every customer has a positive experience.

Here’s What You Can Expect to be Doing

You’ll play a key role in the daily running of the store, including:

• Maximising sales by delivering excellent customer service
• Controlling costs and reducing waste
• Operating the till and handling cash accurately
• Managing stock levels and replenishing as needed
• Maintaining store security in line with company procedures
• Leading and motivating your team to deliver outstanding customer service
• Taking responsibility for the store in the absence of the Store Manager and/or Assistant Manager
• Leading by example to ensure all store standards, including customer service, health & safety, and food hygiene, are maintained
• Updating and maintaining store audits and administrative procedures

A Few Things About You

We’re looking for people who are reliable, approachable, and enthusiastic about customer service. You should also be:

• Friendly and welcoming, making every customer feel valued
• Hardworking and motivated with a positive attitude
• Flexible and adaptable in a busy retail environment
• Responsible and trustworthy, particularly when handling cash and stock
• Keen to contribute to a team and support colleagues
• Be enthusiastic, committed, and self-motivated
• Have experience delegating tasks and motivating a team