SPAR Four Lane Ends - Retail Assistant Multi

James-Hall-; Whitby; On-site; GBP 11,000 - 14,000; Part time

Job summary

James Hall in Whitby is seeking a Multi-Skilled Retail Assistant to support both shop floor and food-to-go operations, from serving customers at the till to preparing fresh hot food in the kitchen and supporting the deli counter.

This is a varied, fast-paced role involving stocking shelves, keeping food fresh, and ensuring every customer leaves satisfied while adhering to food safety standards.

Qualifications

• Experience in retail or food service is advantageous.
• Able to work across different areas of the store.
• Willingness to learn new skills and adapt to priorities.

Responsibilities

• Deliver excellent customer service across the store including till operation.
• Prepare and cook hot food products to company standards.
• Serve customers at hot food or deli counters in a friendly, professional manner.
• Replenish stock and maintain availability on the shop floor.
• Keep displays, counters and food areas clean and visually appealing.
• Follow food safety, hygiene and health & safety procedures at all times.
• Assist with deliveries, stock rotation and waste reduction.
• Work as part of the store team to keep operations running smoothly.

Skills

Customer service

Food preparation

Retail

Communication

Teamwork

Job description

Contract Type: Permanent/ Part time

Hours of work: 16 Hours

About the Role

As a Multi-Skilled Retail Assistant, you’ll be an essential part of both the shop floor and our food-to-go offering. From serving customers on the till to preparing fresh hot food in the kitchen or supporting the deli counter, you’ll help deliver a great all-round experience in store.

This is a varied and fast-paced role where you’ll support different areas of the business, ensuring shelves are stocked, food is fresh and ready, and every customer leaves satisfied.

Here’s What You Can Expect to be Doing

You’ll be involved in a mix of retail and food preparation duties, including:

• Delivering excellent customer service across the store, including till operation
• Preparing and cooking hot food products in line with company standards
• Serving customers at hot food or deli counters in a friendly and professional way
• Replenishing stock and maintaining availability across the shop floor
• Keeping displays, counters, and food areas clean, stocked, and visually appealing
• Following food safety, hygiene, and health & safety procedures at all times
• Supporting with deliveries, stock rotation, and reducing waste
• Working as part of the wider store team to keep everything running smoothly

A Few Things About You

We’re looking for someone who is just as comfortable helping a customer on the shop floor as they are preparing food behind the scenes. You should be:

• Customer-focused with a friendly and approachable manner
• Enthusiastic, reliable, and willing to learn new skills
• Comfortable working across different areas of the store
• Able to work in a busy environment and adapt to changing priorities
• A strong team player with a positive attitude
• Committed to maintaining high standards of cleanliness and food safety
• Previous experience in retail or food preparation is beneficial but not essential