Spa Therapist - The Municipal Hotel & Spa MGallery

jobs24.co.uk; Liverpool; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking passionate Spa Therapists to join their team in Liverpool. This role involves creating luxurious, personalized experiences for guests through tailored treatments that ensure exceptional care, relaxation, and well-being. As part of a new hotel and spa, you will be at the forefront of delivering quality service and maintaining high standards of hygiene and customer satisfaction. If you have a positive attitude, excellent presentation skills, and a commitment to wellness, this is an exciting opportunity to make a difference in a vibrant hospitality environment.

Benefits

Membership in Accor and RBH group

Employee discounts

Training and development opportunities

Qualifications

• NVQ Level 3 in Beauty Therapy or equivalent is essential.
• Strong customer service skills and a passion for wellness are crucial.

Responsibilities

• Lead client show rounds and provide expert skincare advice.
• Maintain hygiene and cleanliness in all Spa areas.

Skills

Expert skincare advice

Time management

Customer focused approach

Excellent presentation skills

Attention to detail

Positive can-do attitude

Education

Level 3 NVQ / BTEC in Beauty Therapy or Equivalent

Job description

Other duties include:

1. Leading client show rounds to demonstrate all Spa offerings and the ultimate journey of relaxation and wellness.
2. Providing expert skincare advice through identifying the guest's prescriptive needs, selling products.
3. Maintain hygiene, cleanliness and H&S requirements. Taking pride in not only treatment rooms but all areas of work within the Spa and pool areas.
4. Completion of Reception duties on an ad hoc basis ensuring efficiency of column dispersion.
5. Stock control, management and accurate reporting.
6. Time management and proactivity outside of the treatment room, taking ownership and pride of the whole Spa through teamwork.
7. A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
8. Level 3 NVQ / BTEC in Beauty Therapy or Equivalent.
9. Passion filled Spa Enthusiast driven by quality care and wellness.
10. Excellent presentation skills and attention to detail demonstrating adaptability to change.
11. A customer focused approach in maintaining luxury from treatment room to all Spa Areas.

We opened the first Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past while immersing themselves into our hospitality, creating their own astonishing tales of MGallery magical moments.

Our Spa Therapists create a luxurious, personalised experience for guests, offering tailored treatments that ensure exceptional care, relaxation, and a rejuvenating atmosphere for ultimate comfort and well-being.

When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings.