Spa Therapist: Luxury Wellness & Guest Experience Leader

Dorchester Collection; Greater London; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Complimentary stays

Food & beverage discounts

Pension scheme (8%)

Seasonal ticket loan

Eye care vouchers

Access to Apprenticeships (Levels 2-5)

Social events

Referral bonus £1000

Well-being support

Job summary

Dorchester Collection's Mayfair Park Residences in London is seeking a Spa Therapist to join our luxury team. You will deliver a wide range of spa treatments, advise guests and contribute to a memorable guest experience.

Ideal candidates have at least 3 years in a spa environment, hold ITEC/CIBTAC/CIDESCO or NVQ level 3, and demonstrate excellent English communication and grooming standards. We offer career development, staff perks and a supportive culture.

Qualifications

• Minimum 3 years in a spa role.
• Strong English communication skills.
• Immaculate personal grooming and presentation.

Responsibilities

• Provide a wide range of spa treatments (massages, facials, beauty services) and retail skincare products.
• Handle guest requests and preferences with empathy to enhance the guest experience.

Skills

Verbal communication

Grooming standards

Guest focus

Education

ITEC/CIBTAC/CIDESCO or NVQ L3

Job description

Dorchester Collection's Mayfair Park Residences in London is seeking a Spa Therapist to join our luxury team. You will deliver a wide range of spa treatments, advise guests and contribute to a memorable guest experience.

Ideal candidates have at least 3 years in a spa environment, hold ITEC/CIBTAC/CIDESCO or NVQ level 3, and demonstrate excellent English communication and grooming standards. We offer career development, staff perks and a supportive culture.