Spa Therapist Assistant

Threadneedles Hotel; Bath; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Guest experiences (up to 12 times a yr

Incentive payments

Referral bonus £500

Generous holiday allowance

Career development programs

Health and wellbeing platform

Pension scheme

Job summary

Thermae Bath Spa in Bath is looking for a Spa Therapist Assistant to help run the spa treatment areas and ensure a clean, relaxing environment for guests.

You will perform reception duties at check-in, greet guests with a bright and professional manner, and work closely with the team to support delivery of a high-end spa experience. The role offers opportunities to develop your customer service and wellness knowledge within a supportive culture.

Qualifications

• The ideal candidate will have an engaging personality with good communication skills.
• Reception duties to check guests in to the start of their treatment experience.
• Able to work well within a close team as well as independently.

Responsibilities

• Assist with the daily running of spa treatment areas.
• Ensure the spa treatment environment is appealing, clean and relaxing for guests.
• Greet guests in a bright, professional and friendly manner at check-in.

Skills

Communication skills

Teamwork

Job description

The Role of a Spa Therapist Assistant at Thermae Bath Spa

When working within this professional and friendly team you will assist with the daily running of the spa treatment areas. Ensuring the spa treatment environment is appealing, clean and relaxing to our guests is a key part of the role.

You will carry out reception duties to check guests in to the start of their treatment experience; all guests should be greeted in a bright, professional, and friendly manner.

The ideal candidate will have an engaging personality with good communication skills which enables them to be good team member who can work well within a close team as well as independently.

Thermae Bath Spais an award-winning day spa located in the heart of the world heritage city of Bath. Here, you can bathe in natural thermal waters, just as the Celts and Romans did over 2,000 years ago. Our facilities include a spectacular open-air Rooftop Pool, the indoor Minerva Bath, a new multi-sensory Wellness Suite, and the historic Cross Bath.

Our Culture

At Thermae Bath Spa, we are dedicated to providing a rejuvenating experience for our guests. Our team values care, attention to detail, and a passion for wellness. We foster a culture of teamwork, respect, and excellence, ensuring that every guest feels relaxed and revitalized.

Join Our Team and Enjoy These Amazing Benefits!

• Guest Experience: Enjoy Thermae Bath Spa with three guests up to 12 times a year, it’s a fantastic way to relax and rejuvenate.
• Incentive Payments: Earn additional payments for exceptional service, recognizing your outstanding contributions.
• Referral Bonus: Earn a £500 referral fee when you recommend someone to work with us.
• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).
• Recognition Programs: We celebrate positive contributions that align with our company values.
• Career Investment: Grow with our Hospitality Apprentice programs and progression plans.
• Learning and Development: Access our Digital Learning platform and various courses to enhance your knowledge and skills.
• Financial Wellbeing: Enjoy lifestyle savings and discounts from over 1,200 retailers.
• Health and Wellbeing: Benefit from our interactive health and wellbeing platform and Employee Assistance Program.
• Healthcare Package: Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.
• Future Planning: Secure your future with our Pension scheme.

About YTL Hotels & Spa

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service.

Our Philosophy

At YTL, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!

Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.