Spa Therapist

TN United Kingdom; Winchester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking a passionate Spa Therapist to deliver exceptional guest experiences. This role offers a clear development pathway and opportunities for training and professional qualifications. You will create a relaxing atmosphere, provide various treatments, and enhance retail sales. With benefits like free health club membership and discounts across a prestigious hotel collection, this is an exciting opportunity to grow your career in a supportive environment dedicated to diversity and inclusion.

Benefits

Elemis uniform provided

15% retail commission scheme

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts

Support with training & professional qualifications

Employee Assistance Program

Refer a friend scheme

FREE parking

Qualifications

• NVQ Level 3 or equivalent in beauty/spa qualification required.
• Previous experience as a Spa Therapist is desirable.

Responsibilities

• Create a relaxing experience for guests with various treatments.
• Advise on the best products and promote retail sales.

Skills

Spa Therapy

Customer Service

Retail Sales

Elemis Products Knowledge

Education

NVQ Level 3 in Beauty/Spa

Job description

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Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Create a relaxing experience for guests, whether they are attending as hotel guests or on a spa break. Deliver a variety of treatments, use your expertise to advise on the best products, and promote retail sales. Upsell or book guests for additional treatments. Attend regular training sessions with our Elemis Ambassadors to enhance your skills.

Is this the role for me?

NVQ Level 3 (or equivalent) in beauty/spa qualification. Previous experience as a Spa Therapist is desirable but not essential. Knowledge and experience with Elemis & Jessica Nails would be a bonus!

Curious to find out more?

Norton Park Hotel, Spa & Manor House is a 4-star property with 165 bedrooms, located in Sutton Scotney, near Winchester. Our facilities include a restaurant, bar & lounge, terrace, afternoon tea, private dining, meeting & event spaces, a leisure club with pool, gym, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer, committed to diversity, inclusion, and equal opportunities. Please let us know if you require reasonable adjustments during the recruitment process.

We also support the UK Armed Forces and have signed the Armed Forces Covenant, achieving the Silver Award.