Spa Therapist

Stratford Manor Hotel; Stratford-upon-Avon; On-site; GBP 22,000 - 30,000; Full time

Job summary

A leading hotel in Stratford-upon-Avon seeks an experienced Spa Therapist to provide outstanding guest experiences. The role involves delivering spa treatments, advising on products, and participating in regular training to boost professional qualifications. Our hotel offers great benefits including a development pathway, discounts, and a supportive environment committed to diversity.

Benefits

Elemis uniform provided

15% retail commission scheme for product sales

Free health club membership

Discounts across The QHotels Collection

Support with training & professional qualifications

Access to Employee Assistance Program

Refer a friend scheme

Free parking

Various learning & development opportunities

Family & Friends discounts

Qualifications

• Experienced in delivering spa treatments and guest experiences.
• Previous experience as a Spa Therapist is desirable but not essential.
• Knowledge of Elemis & Jessica Nails products is a bonus.

Responsibilities

• Create relaxing experiences for guests with various treatments.
• Advise guests on best products and upsell additional services.
• Attend regular training sessions to enhance skills.

Skills

Customer service

Sales skills

Knowledge of Elemis products

Communication

Education

NVQ Level 3 beauty/spa qualification

Job description

Social network you want to login/join with:

Are you a level 3 experienced Spa Therapist with a passion for providing an outstanding guest experience?

Are you looking for a clear development pathway for your career?

The important stuff:

• Elemis uniform provided
• 15% retail commission scheme for product sales
• A clear development pathway
• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Create a relaxing experience for guests, whether they are attending as hotel guests or on a spa break. Deliver a variety of treatments and, using your expertise, advise on the best products for the guest. Sell a variety of products from our retail offer, as well as upselling or booking guests in for additional treatments. Attend regular training with our Elemis Ambassadors across the group to perfect your skills!

Is this the role for me?

NVQ Level 3 (or equivalent) beauty/spa qualification.
Previous experience as a Spa Therapist is desirable, but not essential.
Elemis & Jessica Nails knowledge and experience would be a bonus!

Curious to find out more?

Stratford Manor Hotel & Spa is located in Stratford-upon-Avon. Our hotel is a 4*, 104-bedroom property with The Shakespeare restaurant and terrace bar. We offer afternoon tea, private dining, and meeting and event spaces. Our leisure facilities include a cinema, games room, gym, pool, steam room, sauna, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate you.

The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.