Spa Therapist

Hilton Worldwide, Inc.; Southampton; On-site; GBP 40,000 - 60,000; Part time

Job summary

An established industry player is seeking a dedicated Spa Therapist to join their team in Southampton. This part-time position offers an engaging environment where you can grow your career while providing exceptional service to clients. You will manage spa treatments, ensure compliance with industry standards, and create memorable experiences for guests. With a commitment to inclusivity and personal development, this role is perfect for those looking to make a difference in the hospitality sector. Enjoy competitive pay, benefits like free meals, and opportunities for career advancement in a supportive team atmosphere.

Benefits

Uniform provided

Free and healthy meals when on duty

Personal Development programs

Team Member Travel Program

High street discounts

28 days holiday including bank holidays

Free Parking

Modern team member areas

Team member incentives

Qualifications

• Experience in the spa industry is essential.
• High level of customer service commitment required.
• Flexibility to adapt to different work situations.

Responsibilities

• Manage and carry out spa procedures and ensure compliance with standards.
• Provide a proficient client experience including bookings and payments.
• Communicate effectively with clients and team members.

Skills

Customer Service

Spa Treatments Knowledge

Teamwork

Flexibility

Job description

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Job Description - Spa Therapist (HOT0BJJ1)

Work Location

Hilton Southampton – Utilita Bowl, Botley Road, West End Southampton SO30 3XH

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or hotels are the same, but our spirit and passion for hospitality always bring our teams together to create a culture of inclusiveness, positivity, and drive to achieve our common goal: “To share the light and warmth of hospitality”. With excellent training, resources, and support from managers and colleagues, there are always opportunities to develop and grow.

Hourly Rate of £12.71 plus incentives

Please note that this is a part-time 32-hour contract

Rewards and Benefits

• Uniform provided
• Free and healthy meals when on duty
• Grow your Career!
• Personal Development programs designed to support you at every step of your career
• A chance to make a difference through our Corporate Responsibility programs – https://cr.hilton.com
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• High street discounts: with Perks at Work
• Holiday: 28 days including bank holidays
• Free Parking
• Modern and inclusive team member areas
• Team member incentives

Responsibilities

• Manage and carry out procedures, maintain current knowledge of treatments, and ensure all treatments comply with legislation and company standards
• Ensure a proficient client experience, including bookings, payments, and consultation cards
• Communicate effectively with clients, team members, guests, and management
• Work towards departmental sales targets and record sales accurately

Qualifications

• Experience in the spa industry
• High level of customer service commitment
• Flexibility to adapt to different work situations
• Ability to work independently or in teams

Additional Preferences

It would be advantageous to demonstrate the following capabilities:

EVERY JOB MAKES THE STAY.

At Hilton, it matters where you stay, but the stay is only one part of the story. We understand that creating unforgettable guest experiences involves many roles, and behind every job is an extraordinary person working to make each stay magical. That’s why at Hilton, every job makes the stay.