Spa Therapist

Malmaison; Manchester; On-site; GBP 15,000 - 21,000; Full time

Job summary

Malmaison Manchester is seeking a Spa Therapist to join our popular spa. You will deliver TempleSpa treatments and contribute to a 5* guest experience, building a regular client base and delivering hospitality of the highest standard.

You will handle bookings, phone inquiries and maintain the spa to the highest cleanliness and presentation standards, while striving to achieve retail targets in a luxury environment.

Qualifications

• Experience delivering TempleSpa or luxury spa treatments.
• Strong guest service and communication skills.
• Able to meet retail targets in a high-end setting.

Responsibilities

• Perform TempleSpa treatments to high standards.
• Maintain spa cleanliness and ambience.
• Welcome guests and provide 5* hospitality.
• Book clients and manage phone calls on the spa system.
• Assist in achieving retail targets.

Skills

Spa treatments

Guest service

Retail sales

Booking system

Tools

Spa computer system

Job description

Spa Therapist required for our popular Spa

Rate of Pay / Hours: £13.02ph / 16 hours

Contract: Permanent position

Location: Malmaison Manchester

Relax and enjoy providing a Zen experience for every guest. You will be required to maintain and develop client relationships and deliver levels of service that consistently exceed the expectations of our guests. As a Spa Therapist you will be passionate about delivering treatments and amazing hospitality to our clients. You will be keen to learn about the products TempleSpa to gain experience in a high end Spa.

• Carrying out a range of TempleSpa treatments to a high standard


• Maintain the standards of the Spa


• Welcoming clients in to the Spa for their treatments in a 5* manner


• Booking in clients on Spa computer system and taking phone calls


• Achieving retail targets


• Building a regular client base


• Ensuring treatment rooms and the Spa are kept clean and tidy to a high standard