Spa Therapist

Tower Hamlets Homes Ltd; Greater London; On-site; GBP 12,000 - 16,000; Part time

Benefits offered by this job

LGPS membership

Generous annual leave

Flexible working

Employee discounts

Learning & development opportunities

Job summary

Tower Hamlets Homes Ltd is seeking a Part Time Spa Therapist (16 hours per week) to join Be Well The Spa at York Hall Leisure Centre. The role focuses on delivering professional spa treatments and delivering excellent customer service.

Qualified Beauty or Massage Therapy professional with Level 3 or equivalent is essential, plus experience in a customer-focused environment and strong health and hygiene knowledge. Flexible hours may be required to support operations.

Qualifications

• Recognised Beauty Therapy or Massage Therapy qualification (Level 3 or equivalent).
• Experience delivering spa or beauty treatments in a customer-focused environment.
• Excellent knowledge of health, safety and hygiene standards.

Responsibilities

• Deliver a range of professional spa treatments to a high standard.
• Provide excellent customer service and personalised treatment recommendations.
• Maintain treatment rooms, equipment and working practices to health and safety standards.
• Support day-to-day Spa operations and help achieve service and revenue targets.

Skills

Beauty Therapy skills

Spa treatments

Health & safety

Communication

Education

Beauty Therapy Level 3

Job description

About The Role

Spa Therapist (Part Time, 16 Hours per Week)

We are recruiting for a Spa Therapist to join Be Well The Spa at York Hall Leisure Centre on a part-time basis (16 hours per week).

If you are passionate about health, wellbeing, and delivering exceptional customer experiences, and hold a recognised beauty or massage therapy qualification, we would love to hear from you.

In this role, you will:

• Deliver a range of professional spa treatments to a high standard.
• Provide excellent customer service and personalised treatment recommendations.
• Maintain treatment rooms, equipment, and working practices in line with health and safety standards.
• Support the day-to-day operation of the Spa and contribute to achieving service and revenue targets.

About You

We are looking for someone who can demonstrate:

• A recognised Beauty Therapy or Massage Therapy qualification (Level 3 or equivalent).
• Experience delivering spa or beauty treatments in a customer-focused environment.
• Excellent knowledge of health, safety, and hygiene standards.
• Strong communication skills and the ability to work effectively as part of a team.

Our Benefits

• Competitive salary (salary displayed is based on a 35-hour working week and will be paid on a pro rata basis for the 16-hour post).
• Local Government Pension Scheme membership.
• Generous annual leave entitlement plus bank holidays.
• Flexible working arrangements where operationally possible.
• Access to employee discounts and money-saving schemes.
• Learning and development opportunities through the Council's Learning Academy, with clear career development pathways.

About Tower Hamlets

Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them.

Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people.

As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive.

At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you.