Spa Therapist

The Gleneagles Hotel; Auchterarder; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

30 days holiday incl bank holidays

Seasonal parties and social events

50% discount on F&B, Spa, and Hair/Sal

Golf Membership £50/year

Job summary

The Gleneagles Hotel in Auchterarder, UK is seeking a Spa Therapist to join our luxury spa team. You will provide expert spa treatments and exceptional guest service, while maintaining high standards of hygiene and presentation.

The role offers an on target earning potential of £18.08 per hour (base £15.58 + £2.50 gratuities). Flexible working patterns and a supportive team are on offer, with extensive staff benefits mentioned in the posting.

Qualifications

• NVQ Level 3 in Beauty Therapy or equivalent qualification.
• Experience in a busy 5* spa environment is preferred.
• Hot Stones and Deep Tissue Massage training is advantageous.

Responsibilities

• Perform all professional spa treatments including massages, facials and body therapies.
• Deliver high standards of customer service and build trust with guests.
• Stay up to date with trends and seek additional qualifications as needed.
• Carry out spa duties and maintain hygiene and room cleanliness.
• Keep therapy rooms stocked and organized, adhering to health and safety standards.
• Engage with guests warmly to enhance their luxurious stay.

Skills

Spa treatments

Customer service

Team player

Communication

Education

NVQ Level 3 in Beauty Therapy

Job description

COME AND JOIN US . . .

We are currently seeking an attentive, passionate and professional Spa Therapistto join our Spa team.

The on target earning potential for this role is £18.08 / per hour - comprising a base hourly rate of £15.58 , plus a qualified estimate of £2.50 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and country retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role:

• Performing all professional spa treatments and our full range of treatments offer, including massages, facials and body treatments
• Providing the highest level of customer service, interacting, building trust and recommending bespoke treatments to our guests at the start and throughout their time with you, providing a warm, professional and efficient guest experience
• Staying up to date with latest trends and best practices, and be prepared to gain further qualifications in line with business demands and personal development
• Carrying out Spa duties and general cleaning tasks enhancing guest experience within each therapy room and spa facility
• Managing, organising and keeping our Spa therapy rooms maintained to the highest of standards and always well stocked, adhering to all hygiene standards and health and safety regulations
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations, playing your part in making their stay with us luxurious in every way

The kind of person we're looking for:

• You hold a NVQ Level 3 in Beauty Therapy qualification and ideally, you have already experienced a busy 5* spa environment
• Immaculate personal presentation through neat grooming, you also maintain a professionally presented working environment at all times
• Hot Stones and Deep Tissue Massage training would be an advantage for this role, however not essential
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual with an eagle eye for detail
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en‑suite accommodation available on our grounds

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro‑tará basis regardless of your role
• It is estimated that in 2026, our part‑time employees can expect to receive around £2.50 in addition to their hourly rate

INDHP