Spa Shift Manager

Center Parcs; Bedford; On-site; GBP 27,630 - 33,770; Full time

Benefits offered by this job

Free day passes

Discounts on breaks

Bonus scheme

Supportive team

Career development

Job summary

Center Parcs' Aqua Sana Forest Spa in Woburn is hiring a Spa Shift Manager. You will lead the day-to-day operations, ensure exceptional guest experiences and motivate a large team during your shifts.

You will own a specialist area (Service, Therapy or Experience), be flexible across all areas, handle guest enquiries and drive daily performance.

The role is full-time with a guaranteed minimum and a circa £30,700 p.a. salary, plus access to leisure facilities and development opportunities.

Qualifications

• Experience in delivering high-quality guest service.
• Proven ability to lead and develop a team.
• Proactive problem solving and strong organisation.

Responsibilities

• Oversee smooth spa operations and uphold high service standards.
• Handle guest enquiries and ensure daily performance.
• Lead, motivate and support a large team to deliver outstanding experiences.
• Own a specialist area while remaining flexible across all areas.

Skills

Customer service

People management

Communication skills

Microsoft Office

Education

Level 3 Beauty

NPLQ

PPO

Training Assessor

Tools

Microsoft Office

Job description

Spa Shift Manager

Aqua Sana Forest Spa, Woburn

Forest | Circa £30,700per annum

Bring calm, care and confidence to every guest

Lead the day-to-day operations of Aqua Sana Forest Spa. In this hands-on role, you'll ensure exceptional guest experiences, motivate a team and drive commercial success during your shifts.

What you'll be doing

• Oversee smooth spa operations and uphold high service standards
• Handle guest enquiries and take accountability for daily performance
• Lead, motivate and support a large team to deliver outstanding experiences
• Own a specialist area (Service, Therapy or Experience) while remaining flexible across all areas

What's in it for you

• Free day passes and access to leisure facilities (including the spa)
• Discounts on breaks and in our shops and restaurants
• Bonus scheme and recognition rewards
• A supportive, friendly team
• Career development and in-role training

Your working hours

• Full-time
• You will be contracted to work a guaranteed minimum of 150over a 4‑week period. You may be asked to work additional hours in line with operational requirements

About you

• Experienced in customer service and people management
• Approachable and supportive with strong communication and interpersonal skills
• Highly organised, detail-oriented and proactive in problem-solving
• Proficient in Microsoft Office
• Hold at least one of the following qualifications: Level 3Beauty, NPLQ, PPO, Training Assessor or equivalent or willingness to undertake training

Our values

Each colleague at Center Parcs is involved in building better worlds for our guests, colleagues, communities and our environment. Contributing to our purpose means living out our values: We care, we're brave, we're determined and we're naturally us.

Working here

Check your route before applying - WoburnForest (MK45 2HZ), isn't easily reached by public transport: Plan Your Journey

Closing date: 3 August 2026

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

At Center Parcs, everyone's welcome.

We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect.We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging.We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.