Spa Retreat Host

David Lloyd Leisure; Epsom; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App: Get paid on demand!

Benefits Suite access

Job summary

David Lloyd Clubs in Epsom is seeking a Spa Host to welcome members and support the premium spa experience. You will explain the health and wellbeing benefits of therapies, assist in maintaining a pristine spa environment, and contribute to a welcoming, inclusive club culture.

The role suits someone with a passion for health and wellbeing, strong communication skills, and a proactive, self-starting attitude. Join a vibrant team at our premium club and help members unwind after workouts.

Qualifications

• Experience in a premium customer service environment.
• Passion for health and wellbeing.
• Excellent communication and collaboration skills.
• Self-motivated with pride in delivering high‑quality member experiences.

Responsibilities

• Greet and welcome members in a premium spa setting.
• Explain health and wellbeing benefits of therapies and services.
• Ensure spa areas are clean and maintained to high standards.

Skills

Premium customer service

Health & wellbeing

Communication

Self-starter

Job description

Would you like to join Europe's leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Spa Host to join our team!

As David Lloyd Clubs, we are more than 'just a gym'. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough work out in our state-of the-art gyms; enjoying one of our signature exercise classes; or just spending the day rewinding after a tough week at the office.

As a Spa Host you will be acting as an ambassador for our spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment.

Our Team Members are at the heart of what we do. This is why we ensure everyone working at David Lloyd Clubs feels a sense of belonging and thrives physically and mentally.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App : Get paid on demand!
• Access to our Benefits Suite.

About you:

• Has experience within a premium customer service environment.
• A passion for all things health and wellbeing.
• Great communication and collaboration skills.
• A self-starter who takes pride in delivering great quality experience to our members.

Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!

Epsom