Spa Receptionist

THE PIG; Cirencester; On-site; GBP 19,000 - 20,000; Part time

Benefits offered by this job

Staff stays

Free B&B

Food & treatments discount

33 days holiday

Take home goods

Help@Hand access

Learning & development

Anniversary vouchers

Job summary

THE PIG in the Cotswolds, Barnsley, GL7 5EE is seeking a Spa Receptionist to deliver an exceptional guest experience. You will greet guests, inform them about bookings, and ensure a welcoming first impression in a cosy spa setting.

As part of the Fieldhouse wellbeing space, you will also support Therapists by replenishing towels and stock, while maintaining high standards of cleanliness and discretion for guests during treatments and relaxation time.

Qualifications

• Guest-focused approach and strong attention to detail.
• Maintain clean and tidy areas throughout the day.

Responsibilities

• Welcome guests and inform about bookings.
• Ensure guests feel comfortable and welcomed.
• Replenish towels, stock, and materials as required.
• Keep interior and exterior areas clean and well-presented.
• Respect guest privacy during treatments and relaxation time.

Job description

Location: THE PIG - in the Cotswolds, Barnsley, GL7 5EE

Salary: OTE £13.81 per hour, including tronc.

Hours: 27 hours over 4 days per week.

With five treatment rooms, a sauna, steam room, nail room, outdoor heated hydrotherapy pool, garden terrace, and relaxation room. THE PIG-in the Cotswolds’ Fieldhouse is our space for wellbeing.

As a Spa Receptionist, our guests experience is everything and we want our guests to have the best first impression possible. You will ensure our guests feel comfortable, welcomed and informed about their booking.

Additionally, you’ll support the Therapists with replenishing fresh towels, stock and materials as required.

You will require an eye for detail in your day-to-day role. Ensuring the inside and outside areas are kept clean and tidy, maintaining high standards throughout the day for our guests.

The Fieldhouse requires you to take pride in your work acting with discretion for our guests during their treatments and relaxation time.

We are dedicated to making THE PIGs an inspiring, exciting, and fun place to work and in return for your hard work you can expect something a little different:

• Staff stays – free B&B.
• 35% discount on food, beverages & treatments.
• Annual holiday increase (up to 33 days)
• Take home goods – cost price.
• Free access for you and your family to an on-demand GP, Physiotherapy, and counselling services through Help@Hand.
• A range of learning & development courses.
• Anniversary vouchers – dinner with wine for 2.

To view our full range of perks, visit our ‘What we can do for you’ section on our career’s webpage: jobs.thepighotel.com

Home Grown Hotels is committed to encouraging equality, diversity, and inclusion. We are an equal opportunity employer and will not discriminate against candidates based on any of the protected characteristics set out in the Equalities Act 2010.

Location: THE PIG - in the Cotswolds, Barnsley, GL7 5EESalary: OTE £13.81 per hour, including tronc.Hours: 27 hours over 4 days per week.With five treatment rooms, a sauna, steam room,…