Spa Manager – Studley Castle Hotel

Warner Leisure Hotels; Peacehaven; On-site; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Free gym access

Food discounts onsite

Discounts with national brands

External qualifications & in-house培训

20% discount across Bourne Leisure

Job summary

Warner Leisure Hotels’ Studley Castle is seeking a Spa Manager to lead the spa and wellness team, overseeing daily operations, guest experience and commercial performance.

You will work with hotel leadership to drive revenue, maintain high safety standards and develop the team through coaching and external qualifications.

Qualifications

• Experience in spa/wellness management within hospitality or leisure.
• Strong leadership and guest-focused mindset.
• Knowledge of health, safety and hygiene standards.

Responsibilities

• Lead the spa and wellness offering, ensuring high service standards and guest satisfaction.
• Oversee day-to-day spa operations, including facilities, treatments and team performance.
• Deliver a safe, clean and relaxing environment aligned with Warner Hotels’ brand.
• Drive revenue growth while maintaining strong operational standards.
• Work closely with hotel leadership to support team development and guest experience.

Skills

Leadership

Guest service

Commercial awareness

Health & safety

Team development

Education

NVQ Level 3 (Spa/Beauty)

Job description

Spa Manager

Join our team at Studley Castle, part of the Warner Hotels Group. This 209-bedroom hotel with 180 years of history offers modern facilities including a spa, cabaret dining restaurant, and beautiful grounds in rural Warwickshire.

Salary: £30,000 up to 32,000 per year, plus a range of great benefits and development opportunities.

In this role, you’ll play a key part in delivering exceptional leisure and wellness experiences, overseeing the day-to-day operation of our spa and leisure facilities.

Working closely with the hotel leadership team and wider departments, you’ll ensure everything runs smoothly—from team performance and guest experience to standards and commercial success. You’ll help create a relaxing, high-quality environment for our guests while driving engagement, revenue, and team development.

This is a fantastic opportunity for someone who enjoys responsibility, thrives in a guest-focused environment, and is passionate about health, wellbeing, and hospitality.

The benefits of working with us:

• Free use of gym and leisure facilities
• Free or 60% discounted food onsite
• Access to numerous discounts and offers with many national brands and retailers.
• A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
• 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use.

Role Responsibilities:

• Lead the spa and wellness offering, ensuring high service standards, guest satisfaction and commercial performance
• Oversee day-to-day spa operations, including facilities, treatments and team performance
• Deliver a safe, clean and relaxing environment aligned with Warner Hotels’ brand
• Drive revenue growth while maintaining strong operational standards
• Work closely with hotel leadership to support team development and guest experience
• Ensure full compliance with health, safety and hygiene standards
• Deliver seasonal campaigns, wellness initiatives and premium spa experiences
• Promote wellbeing, relaxation and a high-quality guest journey
• Experience in spa or wellness management within hospitality or leisure
• Strong leadership skills with the ability to motivate and develop teams
• Passion for delivering exceptional guest experiences
• Commercial awareness (budgets, sales, retail performance)
• Knowledge of health & safety, hygiene and compliance standards
• Relevant spa/beauty qualification (e.g. NVQ Level 3) preferred
• Highly organised with strong attention to detail and a proactive mindset
• Drive revenue through treatments, retail and promotions
• Manage budgets, costs and stock effectively
• Grow spa usage and enhance the wellness offering
• Oversee retail, merchandising, stock control and suppliers
• Monitor guest feedback and implement improvements to increase satisfaction and return visits

Diversity, equality, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: [e-mail]

One Great Team

From hotels to central teams, we work together to deliver something truly special.

Location: Studley Castle Hotel, Studley, B80 7AJ