Spa Manager

Hand & Stone Virginia and Maryland; Scotland; On-site; GBP 60,000; Full time

Job summary

A growing health and wellness company in Scotland seeks a Spa Manager to oversee the operations of a high-volume spa. The role includes managing the day-to-day operations, promoting wellness benefits, and training staff. Ideal candidates possess strong communication skills, critical thinking, and the ability to handle flexible hours. Benefits include paid time off and a professional work environment. Join us for a fulfilling career within a supportive team. Competitive salary of £60,000.

Benefits

Paid time off

Professional and safe work environment

Qualifications

• At least 3 to 5 years of management experience in retail or health and wellness.
• Ability to handle flexible hours including nights, weekends, and holidays.
• Computer proficiency; knowledge of retail/appointment booking systems is a plus.

Responsibilities

• Manage daily operations of the spa.
• Promote health and wellness benefits of services.
• Handle administrative tasks including payroll and scheduling.
• Train staff and implement sales goals.
• Uphold cleanliness standards.

Skills

Sales enthusiasm

Excellent communication

Organizing and prioritizing

Critical thinking

Customer conflict resolution

Job description

We’re hiring across roles and experience levels. Browse open positions and take the first step toward a fulfilling career.

This is an amazing opportunity to join a growing company with amazing benefits. We have gone from 1 employee to over 100 within 5 years. Loads of opportunity for growth and career development. The Midlothian location is very successful and the current manager is moving to open a new region in Virginia Beach!

Only apply if you have at least 3 to 5 years management experience, have worked in retail or in the health and wellness industry.

Do NOT apply if you are a job hopper - you need to show that you have stayed at least 2 years in each role.

POSITION SUMMARY

Our Spa Manager will execute the day-to‑day operations of a high‑volume spa, along with specific assigned responsibilities.

• Oversee and manage the daily operations of a busy spa
• Ability to promote the health and wellness benefits of both massage therapy and facials
• Learn about our products and services for effective, clear communication
• Handle administrative tasks including but not limited to payroll, scheduling, inventory, ordering and reporting
• Uphold store cleanliness standards in the entire spa
• Oversee training of staff
• Create and aid in implementation of sales goals for staff.
• Oversee implementation of corporate protocols.

POSITION REQUIREMENTS

• A passion for people and sales
• High level of enthusiasm
• Capability to work flexible hours, specifically nights, weekends (Sundays) and holidays
• Excellent verbal and written communication skills
• A fast learner, with a positive attitude; remain calm in fast pace environment
• Computer proficiency; knowledge of retail/appointment booking computer systems is a plus
• Exceptional with organizing and prioritizing; attention to detail and multi‑tasking
• Critical thinking skills, including customer conflict resolution
• Demonstrated ability to balance coaching/mentoring with disciplining

BENEFITS WE OFFER

• Paid time off
• Professional and safe work environment

Compensation: 60000

At Hand and Stone, Opportunity Knocks.

Over 600 locations open across the U.S.

We have opportunities for Massage Therapists, Estheticians, Spa Managers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

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What Sets Us Apart

A Mission That Matters

Our work helps people feel their best—every day.

A Team That Supports You

We foster respect, inclusion, and collaboration across every role.

A Brand That Invests in Growth

We’re growing nationwide and committed to franchise and employee success.

“Hand & Stone has been the perfect place for me to work for the past 7 years as everything is provided allowing me to focus on my clients' needs 100%.”