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Spa Director - Luxury 5* Hotel in Berkshire

COREcruitment

England

On-site

GBP 40,000 - 60,000

Full time

26 days ago

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Job summary

A leading luxury hotel in Berkshire is seeking an experienced Spa Director to oversee the spa's operations and financial performance. The role involves leading a team, ensuring high service standards, and developing training programs. Ideal candidates will have a background in luxury spa management and a passion for the industry.

Qualifications

  • Minimum 2 to 4 years of Spa management experience.
  • Experience managing a spa within a Luxury Hotel or Resort.
  • Excellent verbal and written communication skills.

Responsibilities

  • Manage overall performance of the Spa, ensuring high standards.
  • Prepare monthly financial and statistical reports for the General Manager.
  • Develop an annual training plan for staff development.

Skills

Leadership
Customer Service
Time Management
Organizational Skills
Communication

Job description

Spa Director - Luxury 5* Hotel in Berkshire

Location: Berkshire

Salary: Negotiable

An incredible spa looking for an experienced and passionate Spa Director to lead the operational and financial direction of the spa and develop the team of supervisors, Therapists and Spa Receptionists.

You will work closely with the senior management team in establishing and maintaining marketing objectives, operating criteria, programming, budgeting, VIP guest visits, staff relations and training.

YOUR KEY RESPONSIBILITIES WILL INCLUDE:

  • To be responsible for the overall management and performance of the Spa, ensuring high standards of professionalism, customer service and optimum financial performance.
  • To be responsible for the quality of service, and maintenance of the product at the Spa in line with Operating Standards.
  • To prepare monthly financial and statistical reports for the General Manager, incorporating proposals and recommendations regarding policy and operation at the Spa, competition, occupancy and usage, market share and achievement of targets.
  • To establish and ensure a cost-effective wage structure based on productivity and efficiency.
  • To provide leadership, direction and support to the employees at the Spa to develop a highly motivated team, who can deliver high standards of service in all areas.
  • To develop an annual training plan and ensure that all employees are trained and developed to meet the needs of the business.

KEY REQUIREMENTS

  • Minimum 2 to 4 years of Spa management experience
  • Previous experience managing a spa within a Luxury Hotel or Resort
  • Passionate with excellent knowledge of the industry
  • Able to hire, direct, motivate and train staff.
  • Must be enthusiastic, personable, and ambitious.
  • Excellent verbal and written communication skills
  • Excellent time management, organizational and follow-up skills
  • Ability to utilize new techniques and ideas
  • Computer literacy.

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