Spa Coordinator

Massage Envy Franchising, LLC; Macclesfield; On-site; Full time

Job summary

An established industry player is seeking passionate individuals to join their team. This role involves providing exceptional customer service, promoting wellness programs, and supporting a vibrant community focused on total body care. You'll have the opportunity to grow your skills in a dynamic environment, surrounded by supportive leadership and a caring community. With a healthy compensation plan and various perks, this position offers a fulfilling career path where you can truly make a difference in clients' lives. If you're ready to embark on a rewarding journey in wellness, we can't wait to meet you!

Benefits

Paid Time Off

Flexible Schedules

Employee Assistance Program

Free Massage Envy Membership

40% Discount on Products

401K Program

Health Insurance Program

Self Care Program

In-depth Product and Service Training

Qualifications

• Previous retail or sales experience is preferred.
• Excellent math and computer skills are required.

Responsibilities

• Provide outstanding customer service and help everyone feel valued.
• Promote Total Body Care by educating clients on services.

Skills

Customer Service

Sales Skills

Critical Thinking

Multitasking

People Skills

Education

High School Diploma or Equivalent

Job description

Overview

Where Better Careers Begin! Massage Envy Burlington - 2 Wayside Rd Burlington, MA 01803

Do you have a passion for helping others? At the Massage Envy franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey.

Perks & Pay:

• A healthy compensation plan that rewards your hard work
• Paid Time Off
• Flexible schedules for work-life balance
• Employee Assistance Program
• A free Massage Envy membership plan recognized nationwide
• 40% discount on products
• 401K Program
• Health Insurance Program
• Self Care Program includes a free 1 hour service each month
• In-depth product and service training
• Training to help you grow and refine your sales and customer service skills. Work with a team that shares your interests
• A dynamic, energizing environment where you're consistently challenged, never bored.

Qualified Candidates:

• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)
• Are critical thinkers with excellent math and computer skills and the ability to multitask
• Have great people skills and can establish positive relationships with guests
• Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day:

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

Salary

$17/hr / $19/hr

Job ID

2025-232847