Spa Concierge at Luxury Day Spa

Woodhouse Spa - Cedar Park; Woodhouse; On-site; GBP 15,364 - 17,413; Full time

Benefits offered by this job

401(k) matching

Dental insurance

Employee discounts

Free uniforms

Health insurance

Vision insurance

Paid vacations

Paid training program

Job summary

Woodhouse Spa - Cedar Park in Woodhouse, England is looking for Spa Concierges for full-time and part-time roles. You will provide exceptional attention to guests, ensuring a warm and welcoming experience from their arrival.

Your responsibilities include educating guests on our amenities and acting as the brand ambassador. The position offers competitive pay, benefits such as health and dental insurance, and the opportunity to work in a state-of-the-art facility.

Qualifications

• Ability to provide personal attention to guests.
• Knowledge of the Woodhouse experience and amenities.
• Strong communication skills to create a welcoming atmosphere.

Responsibilities

• Provide personal attention from the time the guest arrives.
• Educate guests on the spa experience.
• Act as the brand ambassador for the spa.

Skills

Customer service

Attention to detail

Communication

Job description

We are hiring Spa Concierges for both full‑time and part‑time positions at The Woodhouse Day Spa in Orange Village.

Responsibilities

• Provides personal attention from the time the guest walks through the door.
• Educates the guest on the Woodhouse experience including a warm welcome, introduction to our locker room and amenities, and helping them to have a seamless experience.
• Answers the phone with a smile each and every time.
• Acts as the brand ambassador, ensuring the guest enters a clean, safe place with just the right lighting, music and scent to ensure a memorable experience.
• Remembers the small things that make The Woodhouse special— the guest’s favorite drink, the warm inviting neck wrap, personal details such as birthdays and anniversaries.
• Serves as a backup for the leadership team, ensuring operations run smoothly when they are busy.

Benefits

• 401(k) matching
• Dental insurance
• Employee discounts
• Free uniforms
• Health insurance
• Vision insurance
• Competitive Pay and Incentive programs
• Paid vacations for full‑time employees
• Generous discounts and opportunities to enjoy services and products
• "The Woodhouse Way" paid training program
• Working in a new state‑of‑the‑art facility

Compensation: $15.00 – $17.00 per hour.

The Woodhouse Day Spa is an Equal Opportunity Employer and is a drug‑free and smoke‑free workplace.

Specific benefits vary by location.