Spa Beauty Therapist

Bannatyne Group; Cherwell District; On-site; GBP 18,000 - 28,000; Full time

Benefits offered by this job

Lunch provided or breakfast included

Flexible schedule

28 days annual leave increases withten

Free gym membership

Complimentary gym membership for a 2nd

Spa discount 30%

Product discount 20% Elemis

50% cafe/bar discount

Development training

Mental health support / EAP

Length of service awards

Staff awards and bonuses

Discounted entertainment and shopping

Job summary

Bannatyne Group is seeking a dedicated Spa Therapist to join our wellness team and deliver unforgettable guest experiences across our spa facilities.

You will perform a range of treatments, maintain high standards of cleanliness, build lasting client relationships, and help promote services and products during consultations. NVQ Level 2 Beauty Therapy and strong customer service skills are required, with additional training encouraged.

Qualifications

• NVQ Level 2 Beauty Therapy or equivalent.
• Desirable to have NVQ Level 3 Beauty Therapy or equivalent or be working towards.
• Strong customer service and communication skills.

Responsibilities

• Perform a variety of spa treatments including massages, facials, manicures and pedicures.
• Provide professional, high-quality service and ensure a relaxing guest experience.
• Maintain cleanliness and proper use of spa equipment.
• Build and maintain client relationships to encourage repeat visits.
• Promote spa services and products during consultations and interactions.
• Stay up-to-date with industry trends to continually improve skills.
• Adhere to company health and safety guidelines.

Skills

Interpersonal skills

Customer-focused attitude

Communication skills

Flexibility to work weekends/holidays

Education

NVQ Level 2 Beauty Therapy

NVQ Level 3 Beauty Therapy (desirable)

Job description

Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.

Perks

• B-fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

Typical responsibilities

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhering to all company health and safety guidelines.

Qualifications

• Have an NVQ Level 2 Beauty Therapy qualification or equivalent.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• There is an opportunity to further develop by completing a L3 Beauty Therapy qualification.
• It would be desirable if you had knowledge of ELEMIS products and treatments along with previous experience as a Spa Therapist or in a similar role. It would also be beneficial if you had a NVQ Level 3 Beauty Therapy qualification or equivalent, or be working towards or willing to work towards.