Spa Beauty Therapist

Bannatyne Group; Crewe; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free gym membership

28 days annual leave

Lunch or breakfast provided

Job summary

Bannatyne Group is seeking a dedicated Spa Therapist to deliver exceptional spa experiences to guests in a premium setting.

Role involves performing massages, facials, manicures and pedicures, maintaining hygiene standards, and promoting services. Excellent communication and a customer-focused approach are essential for building guest relationships and encouraging repeat visits.

Qualifications

• NVQ Level 2 Beauty Therapy or equivalent.
• Strong interpersonal and communication skills with a customer-focused attitude.
• Desire to develop skills further, including potential Level 3 Beauty Therapy.

Responsibilities

• Perform a variety of spa treatments such as massages, facials, manicures and pedicures.
• Provide high-quality service to ensure relaxing experiences for guests.
• Maintain cleanliness and proper use of spa equipment.
• Build relationships to encourage repeat visits and referrals.
• Promote spa services and products based on guest consultations.
• Stay informed about industry trends to enhance skills.

Skills

Interpersonal skills

Communication skills

Customer service mindset

Education

NVQ Level 2 Beauty Therapy or equivalent

NVQ Level 3 Beauty Therapy (desirable)

Job description

Do you have a passion for wellness and a talent for providing exceptional spa treatments? Bannatyne Group, a leading name in the health and wellness, is seeking a dedicated Spa Therapist to join our team and deliver unforgettable experiences to our guests.

Our Perks

• B-fed - complimentary lunch or breakfast.
• Flexible schedule.
• 28 days annual leave increases with tenure.
• Free gym membership.
• Complimentary gym membership for another person (after 2 years service).
• Discounted Spa Treatments - 30%
• Discounted Spa Goods - 20% ELEMIS Products.
• Discounted Meals and Beverages - 50% cafe/bar.
• Career & Personal Development training.
• Mental Health, Well-Being and EAP Services.
• Length of Service Awards.
• Staff Awards and Bonuses.
• Discounted entertainment and shopping.

A typical day in the life of a Spa Therapist

• Perform a variety of spa treatments including massages, facials, manicures, pedicures and more, tailored to meet guests' individual needs.
• Provide professional, high-quality service to ensure a relaxing and rejuvenating experience for all clients.
• Ensuring the proper use of spa equipment and maintaining high standards of cleanliness.
• Build and maintain strong client relationships, encouraging repeat visits and referrals.
• Assist in promoting spa services, special offers and products to enhance the guest experience based on consultations.
• Stay informed about the latest industry trends and techniques to continuously enhance your skills.
• Adhering to all company health and safety guidelines.

Requirements

• Have an NVQ Level 2 Beauty Therapy qualification or equivalent.
• Have strong interpersonal and communications skills and a customer focused attitude.
• A genuine passion for health, wellness and customer service.
• The ability to establish rapport, build trust and demonstrate credibility.
• Ability to work flexible hours, including weekends and holidays.
• There is an opportunity to further develop by completing a L3 Beauty Therapy qualification.
• It would be desirable if you had knowledge of ELEMIS products and treatments along with previous experience as a Spa Therapist or in a similar role. It would also be beneficial if you had a NVQ Level 3 Beauty Therapy qualification or equivalent, or be working towards or willing to work towards.

Why Bannatyne?

Bannatyne Group is synonymous with excellence in the health and wellness industry. As a Spa Therapist at Bannatyne, you'll play a crucial role in our mission to promote relaxation, health and well-being. You'll work in a luxurious environment, equipped with the best tools and products, and surrounded by a team that values your contribution.

Join us at Bannatyne, where your expertise will shine, and your career will flourish!