South Yorkshire Narrative & Place Brand Support Officer

South Yorkshire Mayoral Combined Authority; Sheffield; Híbrido; GBP 32.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Local Government Pension Scheme

Flexible Hours Scheme

Training on the job

Professional Membership Fees

Descripción de la vacante

South Yorkshire Narrative & Place Brand Support Officer based at Sheffield Head Office provides administrative, operational and project support across a high-profile regional programme. You will assist planning, coordination, governance, and reporting, while engaging with stakeholders and delivery partners to meet priorities on a hybrid basis.

The role requires strong organisational skills, experience in administrative support, and the ability to manage multiple activities with confidential

Formación

• Experience providing administrative, project or programme support within a professional environment.
• Strong organisational and time management skills with excellent attention to detail.
• Experience maintaining records, systems, databases and documentation accurately and confidentially.
• Strong communication skills and the ability to build positive working relationships with colleagues, stakeholders and partners.
• Experience supporting meetings, governance processes, reports and action tracking.
• Good digital skills, including Microsoft Office 365 and other business systems.
• A proactive approach to problem‑solving and improving ways of working.
• The ability to adapt to changing priorities and work flexibly across a variety of projects and activities.

Responsabilidades

• Provide administrative, operational and project support to help ensure the successful delivery of a wide range of activities across the Narrative & Place Brand programme.
• Support planning, coordination and monitoring of projects, stakeholder engagement activity, governance processes and business operations.

Conocimientos

Highly organised

Proactive

Project support

Stakeholder engagement

Governance and reporting

Communication

Record keeping

Microsoft Office 365

Herramientas

Microsoft Office 365

Descripción del empleo

South Yorkshire Narrative & Place Brand Support Officer

Application Deadline: 29 November 2026

Department: Change and Citizen Experience

Employment Type: Fixed Term - Full Time

Location: Sheffield Head Office

Reporting To: Mark Mobbs, Assistant Director South Yorkshire Narrative and Place Brand

Compensation: £32,053 - £34,950 / year

Description

• Hours: 37 hours per week
• Contract: Fixed Term (until 31 March 2028)
• Salary: Grade 6 £32,053 - £34,950
• Location: Sheffield (hybrid working)

This is a unique opportunity to join SYMCA's South Yorkshire Narrative & Place Brand Team at an exciting stage in the development of a new regional story and identity.

As the first strategic authority in the country to commission a comprehensive internal-to-external place brand of this magnitude, this is a rare opportunity to support a team producing innovative work and setting industry best practice for place branding at national level, whilst raising the international profile of this special part of the world.

Working alongside the Assistant Director and Heads of Service, you will provide vital operational and administrative support to help deliver a high-profile programme that aims to create a shared sense of pride, identity and purpose across South Yorkshire.

You’ll be working to support a wide variety of deliverables, including brand development, community research, resident engagement, stakeholder management, launch and activation, and external supplier contracts.

You’ll have the opportunity to gain first‑hand experience of how a regional place brand is developed, embedded and brought to life through communications, engagement, governance and partnership working.

You’ll get the chance to have first‑hand experience of embedding a new regional story and place brand in as many ways of working as possible, and you can be a champion of the ways in which it is seen, felt, shared and owned by the whole of South Yorkshire.

If you think that sounds like a lot, that’s because it is. We welcome anyone who likes meeting those sorts of things head on, thinks around problems with a human‑centric perspective, and loves suggesting new ideas whilst figuring out how to be practical.

Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile (please see role profile attached).

This is expected to be a full‑time role; however, flexible working options will be considered for candidates wishing to work at least 32 hours per week.

About the role

As South Yorkshire Narrative & Place Brand Support Officer, you will provide administrative, operational and project support to help ensure the successful delivery of a wide range of activities across the Narrative & Place Brand programme.

You will support the planning, coordination and monitoring of projects, stakeholder engagement activity, governance processes and business operations. This will include maintaining records and systems, coordinating meetings, preparing documentation, tracking actions and risks, supporting reporting requirements and helping to ensure information is accurate and readily available.

The role will involve working across a diverse range of activities, including community and stakeholder engagement, research projects, commissioning activity, brand development, communications campaigns, website content and governance arrangements. You will help coordinate processes, support delivery partners and suppliers, and contribute to effective performance monitoring and reporting.

Working closely with colleagues, partners and stakeholders, you will play an important role in ensuring the team operates efficiently and that projects are delivered in line with agreed priorities, timescales and governance requirements.

About you

You are a highly organised and proactive individual who enjoys supporting projects, working with people and helping teams deliver successful outcomes. You are comfortable managing multiple priorities, maintaining accurate records and coordinating a variety of activities simultaneously.

You will bring:

• Experience providing administrative, project or programme support within a professional environment.
• Strong organisational and time management skills, with excellent attention to detail.
• Experience maintaining records, systems, databases and documentation accurately and confidentially.
• Strong communication skills and the ability to build positive working relationships with colleagues, stakeholders and partners.
• Experience supporting meetings, governance processes, reports and action tracking.
• Good digital skills, including Microsoft Office 365 and other business systems.
• A proactive approach to problem‑solving and improving ways of working.
• The ability to adapt to changing priorities and work flexibly across a variety of projects and activities.

You will be collaborative, enthusiastic and keen to learn, with an interest in communications, engagement, place branding or project delivery. Most importantly, you will be excited by the opportunity to support a pioneering programme that aims to shape how South Yorkshire tells its story and how that story is experienced by communities, businesses, visitors and investors alike.

Benefits

All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well‑placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success.

• Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro‑rata for part time colleagues.
• Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in addition to your normal annual leave
• Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts.
• Flexible Hours Scheme – Most roles within SYMCA work under the Flexi‑Scheme which allows office‑based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time‑off in the form of Flexi‑Leave or banked Annual Leave.
• Rewarding You – Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle‑to‑Work schemes.
• Training on the job – Support with upskilling skills through on‑the‑job training and qualifications
• Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management.

Diversity at South Yorkshire Combined Mayoral Authority

Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion and/or belief.

All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements.

Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview.