Sous Chef - Club Lounge

Fairmont Hotels & Resorts; Knutsford; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Spa and Golf discount

Friends & Family rates

20% off food & beverage

Colleague restaurant

Training & development

Pension

28 days holiday

Service award

Accor hotel rates

Job summary

Fairmont Cheshire, The Mere is seeking a driven Kitchen Coordinator/Assistant for the Club Lounge Kitchen, based on-site in Knutsford. You will support the Executive Sous Chef and Head Chef in delivering top-quality production, service and guest experiences across luxury dining venues.

Ideal candidates bring luxury/hospitality experience, English language fluency, and a flexible, team-focused mindset. The role includes training, cost control involvement, and ensuring health and hygiene standards

Qualifications

• Proven experience in a similar luxury/hospitality role.
• Excellent reading, writing and oral English.
• Flexible and multi-skilled with guest-centric approach.

Responsibilities

• Coordinate Club Lounge Kitchen activities.
• Support Executive Sous Chef and Head Chef in production and presentation quality.
• Assist in cost control and standards implementation.
• Conduct departmental training for new team members.
• Deputise for Executive Sous Chef and Head Chef when needed.
• Ensure health, hygiene and safety compliance across kitchen operations.
• Deliver high-quality food and service that exceeds guest expectations.

Skills

Proven experience

English proficiency

Customer service orientation

Education

Hospitality Management

Job description

Company Description

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Location

On-site in Knutsford, Cheshire, North-West England (not remote)

Your purpose will be:

To support the Head Chef in the smooth, efficient running of the Club Lounge kitchen, ensuring all areas meet Fairmont standards. This role coordinates daily service, works closely with culinary leaders to resolve operational and staff queries, and delivers ongoing training to maintain high team performance. It also involves preparing and cooking dishes to meet business and guest expectations.

Job Description

• To co-ordinate functions and activities throughout the Club Lounge Kitchen
• To assist the Executive Sous Chef and Head Chef in quality levels of production and presentation
• To work actively in cost control and implementing standards
• To assist in people related matters
• To carry out departmental training, where necessary
• To deputise the Executive Sous and Head Chef in their absence
• To control all aspects of food outlets in the Executive Sous and Head Chef's absence
• To be actively involved in Health & Hygiene matters
• To promote quality throughout the kitchen in all areas of food
• To ensure that room service is of the best in quality, temperature and service
• To carry out daily work to exceed guest expectations
• To ensure the smooth running of the day-to-day operations in the kitchen
• To strive to deliver the highest quality of food and service
• To adhere to all legal requirements, regulations and guidelines
• To conduct departmental orientation for all new team members

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

Qualifications

• Proven experience in a similar role, ideally within a luxury or high‑volume environment.
• Qualification in Hospitality Management/Food & Beverage preferred
• Experienced in all aspects of restaurant and banquet service.
• Minimum 3 years of relevant experience in a similar capacity with proven records in delivering results
• Excellent reading, writing and oral proficiency in English language

Additional Information

What is in it for you?

• Exclusive Discounts:
  • Fairmont Cheshire, The Mere, Spa and Golf discount
  • Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
  • 20% off food and beverage in on-site restaurants
• Colleague restaurant
• Being part of The Mere Team – our culture is unique!
• You will benefit from training and development opportunities
• Competitive salary and benefits including pension
• 28 days of holiday including public holidays
• 1-5 days service award based on length of service
• Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
• And last but not least you will get to work with a team of EXTRAORDINARY people