Sortation Supervisor

Jingdong Development France; Milton Keynes; On-site; GBP 26,000 - 32,000; Full time

Job summary

JINGDONG Logistics in Milton Keynes is seeking a Sortation Supervisor to oversee night shift operations. You will allocate tasks, supervise sorting processes, and address any deviations to ensure timely and accurate dispatch.

The role requires warehousing or sortation experience, strong attention to detail, and effective team leadership. Join a fast-paced logistics team and contribute to safe, efficient operations across the sorting function.

Qualifications

• Experience in warehousing and ideally sortation operations.
• Strong attention to detail and accuracy for sortation tasks.
• Proven ability to lead a small team and coordinate daily activities.
• Excellent teamwork and organisational skills for efficient shift execution.
• Clear and proactive communication with cross-functional colleagues.

Responsibilities

• Develop sorting plans based on cargo volume and targets.
• Supervise sorting operations to maintain standards and efficiency.
• Address anomalies (damaged goods, sorting errors) promptly.
• Lead daily sorting team, training, safety, and performance.
• Coordinate with loading, unloading, transport and other departments.

Skills

Sortation experience

Warehousing experience

Team leadership

Attention to detail

Clear communication

Job description

Who We Are

At JINGDONG Logistics (JD Logistics), part of JD.com, we are a leading technology-driven supply chain and logistics solutions provider under JD.com. Built on deep expertise in automation, smart fulfilment, and data intelligence, we operate end-to-end logistics services that empower businesses and enhance customer experience. Our integrated networks span warehouse management, line-haul transportation, last-mile delivery, bulky items logistics, cold chain, and cross-border operations, ensuring speed, reliability, and precision at every stage.

Our Global Reach

JINGDONG Logistics has developed one of the most extensive logistics infrastructures in the world, managing more than 3,600 warehouses with over 34 million square meters of space. Our Global Smart Supply Chain Network combines highly automated warehousing with robust international transportation solutions, enabling seamless cross-border movement. Today, we operate 130+ bonded, direct mail, and overseas warehouses across 23 countries and regions, supported by our global brands, JoyLogistics and JoyExpress, as we continue scaling JD.com's international logistics footprint.

Learn more about who we are and what we do: https://www.jingdonglogistics.com/

What We Offer

Joining JD Logistics means helping shape the future of global supply chain and logistics. You'll work with smart warehousing, autonomous delivery, and innovative technology that keeps goods moving worldwide. With a competitive salary, great locations, and a supportive, people-first culture, you'll have the space to take on meaningful challenges, grow your skills, and make a real impact in a fast-evolving industry.

About The Team

You'll be joining the JINGDONG Logistics team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Sortation Supervisor

Milton Keynes

Night Shift - Wednesday to Saturday

• Task Allocation & Personnel Scheduling: Develop sorting plans based on cargo volume and efficiency targets. Allocate tasks to team members and coordinate equipment usage to ensure timely and orderly sorting and dispatch operations.
• Process Oversight & Optimisation: Supervise sorting operations to ensure adherence to operational standards. Address deviations promptly and analyse operational bottlenecks to optimise sorting routes and methods, enhancing process standardisation and efficiency.
• Exception Handling & Quality Assurance: Address anomalies such as damaged goods and sorting errors, providing timely feedback and solutions. Conduct random quality checks to ensure accuracy and minimise error rates.
• Team Leadership & Development: Oversee daily sorting team operations, organising skills and safety training to enhance proficiency and awareness. Foster a positive team environment to boost cohesion and execution capabilities.
• Cross-Functional Coordination: Collaborate with loading/unloading, transportation, and other departments to ensure seamless logistics flow. Facilitate timely communication and joint problem-solving to optimise interlink efficiencies across the logistics chain.

Personal Skills

• Experience in warehousing and ideally previous sortation
• Attention to detail
• Excellent team work and organisational skills
• Clear communication skills

At JINGDONG Logistics, we're committed to building a diverse and inclusive workplace where everyone can thrive. We're proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.