Sommelier

Hotel Austin; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Free healthy meals on duty

24-hour Employee Assistance Program

Flu vaccination vouchers

Eye care contributions

Travel season ticket loan

Spa discount

F&B discounts 30%–50%

Chiropodist & reflexology treatment

Job summary

1 Hotel Mayfair, part of Starwood Hotels, seeks a Sommelier with a passion for wine to curate bespoke experiences and lead wine service at a luxury level.

You will manage the wine cellar, train front‑of‑house staff, and engage guests with expert pairing recommendations in a fast‑paced luxury setting.

Qualifications

• Passionate about wine, hospitality, and creating exceptional guest experiences.
• Previous experience as a Junior Sommelier or Sommelier for at least 1 year.
• WSET Level 2 qualification or higher.
• Strong knowledge of wine regions, varietals, vintages, food pairings, and tasting notes.
• Highly organised with experience managing wine inventory, stock control, and cellar operations.
• Confident delivering wine training and sharing knowledge with Front of House teams.
• Comfortable using Microsoft Teams, Excel, Birchstreet, Canva, and other hospitality systems.
• Previous luxury hotel or high-end restaurant experience is highly desirable.
• A natural communicator who thrives in a fast-paced environment and enjoys working collaboratively.
• Flexible and willing to meet the demands of a luxury hospitality operation.

Responsibilities

• You will curate bespoke wine experiences for our guests, manage our wine cellar with precision.
• You will inspire guests and team members through your expertise and enthusiasm.
• You will deliver wine training to Front of House teams and share knowledge.

Skills

Passion for wine

Hospitality mindset

Team collaboration

Wine training

Communication

Organised inventory management

Tech familiarity

Education

WSET Level 2 or higher

Tools

Microsoft Teams

Excel

Birchstreet

Canva

Job description

Grow with us...

Life at Starwood Hotels is based on a simple idea: the world is beautiful and we want to keep it that way. But we can't do it alone. That's why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

At 1 Hotel Mayfair , we believe every bottle has a story to tell. From discovering the perfect vintage to creating unforgettable food and wine pairings, our Sommeliers transform every dining experience into something truly memorable.

We're currently seeking a Sommelier with a genuine passion for wine, exceptional product knowledge, and a natural talent for delivering thoughtful, personalized service. You'll curate bespoke wine experiences for our guests, manage our wine cellar with precision, and inspire both guests and team members through your expertise and enthusiasm.

Inside Tip: A refined palate is important, but the ability to connect with guests, anticipate their preferences, and confidently recommend the perfect pairing is what truly sets a great Sommelier apart.

About you...

• Passionate about wine, hospitality, and creating exceptional guest experiences.
• Previous experience as a Junior Sommelier or Sommelier for at least 1 year.
• WSET Level 2 qualification or higher.
• Strong knowledge of wine regions, varietals, vintages, food pairings, and tasting notes.
• Highly organised with experience managing wine inventory, stock control, and cellar operations.
• Confident delivering wine training and sharing knowledge with Front of House teams.
• Comfortable using Microsoft Teams, Excel, Birchstreet, Canva, and other hospitality systems.
• Previous luxury hotel or high-end restaurant experience is highly desirable.
• A natural communicator who thrives in a fast-paced environment and enjoys working collaboratively.
• Flexible and willing to meet the demands of a luxury hospitality operation.

Why Choose Us?

• A "Designed by Nature" work environment
• Free healthy & nutritious meals on duty
• 24-hour Employee Assistance Program
• Flu vaccinations vouchers
• Eye care contributions
• Social events throughout the year
• Wedding and Baby gifts
• Travel season ticket loan
• Complimentary chiropodist & reflexology treatment
• West End Club - discounts in local shops, hotels, bars and restaurants
• Spa, Food & Beverage discounts ranging from 30% - 50%
• Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
• Opportunities to be involved in charity and community events
• All Starwood Hotels discounted employee/friends and family room rates
• Enhanced Holiday Benefit
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can
• Terms & Conditions apply on all benefits

About us...

As a mission-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, Starwood Hotels is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

Starwood Hotels is an Equal Opportunity Employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.