Solutions Professional - Workspace - Modern Management

Softcat; Manchester; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading technology solutions company in Manchester is seeking a Solutions Professional specializing in Digital Workspace. The role involves translating client requirements into innovative solutions, requiring expertise in Modern Management technologies like JAMF and Microsoft Intune. Candidates should possess excellent communication skills and a passion for technology. Flexible working options are available, including hybrid arrangements.

Benefits

Hybrid working

Flexible hours

Qualifications

• A proven background in Presales, Professional Services and Architecture Services.
• Experience of conducting customer meetings and documenting solutions.
• Ability to understand and ratify technical designs at a high level.

Responsibilities

• Help understand, scope, and document customers' requirements.
• Produce designs, configurations, and input into proposals.
• Maintain an accurate pipeline and record of work completed.

Skills

Excellent communications skills

Time management

Attention to detail

Passion for technology

Education

Subject Matter Expert

Tools

Microsoft Intune

JAMF

Omnissa Workspace ONE

Job description

Solutions Professional - Workspace - Modern Management

Softcat Manchester, England, United Kingdom

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Solutions Professional - Workspace - Modern Management

Softcat Manchester, England, United Kingdom

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Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?

Join our Architecture Services team!

Join an award-winning company, recently honoured with six prestigious awards at CRN's Diversity and Women in the Channel Awards, including Cultural Inclusion Company of the Year and Woman of the Year. We are also proud to be a Work180 company, emphasising our commitment to creating an inclusive workplace.

Success. The Softcat Way.

Softcat is a £1billion+ technology solutions business and trusted partner to names like Apple, Microsoft, and Adobe. Offering a growing portfolio of services including software licensing, cyber security, and IT infrastructure, we give our technical teams the tools and support to make exciting things happen. This is where to achieve more for your career.

As a Solutions Professional focusing on Digital Workspace, you will work as a member of Architecture Services department to translate a client's business requirements into innovative, thoughtful and well-designed solutions either on premises or via a public or private cloud offerings. The role requires demonstrating the skills of a subject matter expert, which means constantly striving to be at the top of your game in the latest Digital Workspace Modern Management technologies such as; JAMF, Microsoft Intune/365 and Omnissa Workspace ONE. Although Digital Workspace should be your primary skillset, being able to demonstrate knowledge and understanding across other technology towers would be advantageous.

As Solutions Professional - Modern Management, you'll be responsible for:

• Helping to understand, scope and document customers' business and technical requirements
• Producing designs, configurations and input into solutions proposals, RFPs and other documentation
• Underwriting and acting as technical design authority for designs and proposals
• Collaborating with other Softcat resources to develop cross discipline solutions
• Create design estimates, quotations and bills of material where appropriate
• Be able to present complex information clearly, concisely and in a manner that will be understood at all levels of business including presentations and whiteboarding
• Maintain an accurate and timely updated pipeline and record of work completed through Services CRM systems
• Continually demonstrate the skills and abilities of a Subject Matter Expert (SME) in Digital Workspace including, Mobile Device Management, Unified Endpoint Management and other Workspace technologies.
  
  
  

We'd love you to have

• A proven background in Presales, Professional Services and Architecture Services from your previous Subject Matter Expert role
• Experience of conducting customer meetings, whiteboarding and documenting solutions
• A passion for technology and for making technology work for businesses
• Ability to understand and ratify technical designs at high level
• Excellent communications skills, particularly with customers
• Excellent time management skills and attention to detail with the ability to meet deadlines whilst maintaining the highest quality of output
• A desire to share your knowledge and experience with those around you, particularly the junior members of the team
  
  
  

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Hybrid working
• Working flexible hours - flexing the times you start and finish during the day
• Flexibility around school pick up and drop offs
  
  
  

Working with us

Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.

Join us

To become part of the success story, please apply now.

If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.

You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/

Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.

We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Computer Hardware Manufacturing, Software Development, and IT Services and IT Consulting

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