Solutions Integration Engineer (6-12 Month FTC)

Uber Boats by Thames Clippers; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Uber Boats by Thames Clippers in London is seeking a Solutions Integration Engineer for a fixed-term contract (6-12 months) to deliver a strategic customer data platform and support multi-system integration. You will design technical solutions, oversee API connectivity, troubleshoot, and ensure successful implementation across connected retail systems.

Working with business stakeholders and external partners, you will define requirements, validate designs, and drive end-to-end system operation.

Qualifications

• Strong hands-on experience in system integration, API development, and database technologies.
• Proven track record in project engineering or technical delivery roles within IT environments.
• Ability to translate business requirements into technical solutions and oversee implementation.
• Excellent problem-solving and analytical skills, with attention to detail.
• Strong communication and stakeholder management skills, including working with external vendors.
• Proactive, action-driven, and comfortable in a fast-paced environment.
• 7-10 years experience of System Integration as part of technology projects.
• Experience with customer data platforms, loyalty systems, or personalization engines is a plus.
• Working knowledge of Microsoft Azure, M365, and modern API frameworks.
• Familiarity with data security standards and GDPR compliance.
• Degree-level IT qualification and project management certifications (Prince2/Agile) are desirable.

Responsibilities

• Technical Integration Engineering (60%) duties: validate designs, ensure API specs and data mappings meet requirements, review architecture, act as technical authority, coordinate third-party dependencies, lead issue resolution, ensure end-to-end integrity including authentication, data, loyalty and personalization services, review testing evidence and ensure non-functional requirements are met, incorporate security and GDPR into designs.
• Business Analysis & Requirements (30%) duties: work with stakeholders to capture requirements, facilitate workshops, translate needs into integration requirements, validate objectives, assess impact and operational considerations, support scope management and UAT.
• Work Package Management (10%) duties: manage deliverables and timelines, track risks and dependencies, coordinate internal and external teams, provide progress updates, assist with planning and implementation.

Skills

System integration

API development

Database technologies

Stakeholder management

Problem solving

Azure

M365

API frameworks

GDPR compliance

Education

Degree-level IT qualification

Prince2 / Agile certifications

Tools

Microsoft Azure

Microsoft 365 (M365)

API frameworks

Job description

Solutions Integration Engineer (6-12 Month FTC)

London, United Kingdom | Posted on 04/08/2026

This is a fixed-term contract for a hands-on technical integration role within the IT team, focused on delivering a strategic customer data platform acting as a central customer repository. The role will play a key part in the technical design, integration architecture, API connectivity, troubleshooting, and successful implementation of multiple connected retail systems.

Working closely with business stakeholders and third-party implementation partners, the role will define technical requirements, validate business needs, assure solution design, resolve integration challenges, and ensure robust end-to-end system operation.

Following delivery of the core customer repository, the role will lead the technical integration of additional customer-facing systems, driving seamless data exchange, authentication, loyalty, and personalisation capabilities across the technology landscape.

QUALIFICATIONS & EXPERIENCE

• Strong hands-on experience in system integration, API development, and database technologies.


• Proven track record in project engineering or technical delivery roles within IT environments.


• Ability to translate business requirements into technical solutions and oversee implementation.


• Excellent problem-solving and analytical skills, with attention to detail.


• Strong communication and stakeholder management skills, including working with external vendors.


• Proactive, action-driven, and comfortable in a fast-paced environment.


• 7- 10 Years experience of System Integration as part of technology projects


• Helpful but not essential to have experience with customer data platforms, loyalty systems, or personalisation engines.


• Working knowledge of Microsoft Azure, M365, and modern API frameworks.


• Familiarity with data security standards and GDPR compliance.


• Desirable to have a degree-level qualification in IT or related discipline and project management certifications (Prince2 / Agile).

Requirements

KEY RESPONSIBILITIES

Technical Integration Engineering (60%)

• Validate solution designs produced by third-party vendors.


• Ensure API specifications, interface definitions and data mappings meet business requirements.


• Review technical architecture and challenge vendor recommendations where necessary.


• Act as the technical authority across the customer repository and connected systems.


• Coordinate and manage technical dependencies between multiple third-party suppliers.


• Lead technical issue resolution, defect management and integration troubleshooting.


• Ensure end-to-end solution integrity across authentication, customer data, loyalty and personalisation services.


• Review testing evidence and validate that solutions meet functional and non-functional requirements.


• Ensure security, GDPR and operational support requirements are incorporated into designs.


• Provide technical assurance through design reviews, implementation reviews and go-live readiness assessments.

Business Analysis & Requirements (30%)

• Work closely with business stakeholders to understand customer, operational and commercial requirements.


• Facilitate workshops to capture and document business processes, use cases and functional requirements.


• Translate business needs into technical and integration requirements.


• Challenge and validate requirements to ensure underlying business objectives are understood.


• Assess business impact, process implications and operational considerations of proposed designs.


• Support prioritisation of requirements and management of scope throughout the delivery lifecycle.


• Assist with user acceptance testing and business readiness activities.

Work Package Management (10%)

• Manage assigned work packages and technical deliverables within agreed timelines.


• Track technical risks, issues and dependencies and ensure appropriate mitigation actions.


• Coordinate activities between internal teams and third-party suppliers.


• Provide concise progress updates to project stakeholders and governance forums.


• Support project planning and implementation activities as required.