Solutions Engineer New United Kingdom - Remote

Level Access, Inc.; United Kingdom; Hybrid; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Remote work stipend

Professional development reimbursement

Bonus opportunities

Generous paid time off

Job summary

Level Access, Inc. is seeking a Solutions Engineer to guide customers through their digital accessibility journey. You will partner with Account Executives and Customer Success to shape technical strategy, deliver compelling demos, and architect tailored solutions that connect our platform to customer goals.

You’ll work with executives, developers, designers, and program owners to show how Level Access accelerates compliance, reduces risk, and improves user experience at scale.

Qualifications

• 3+ years in a technical presales or solution consulting role within SaaS, DevOps, or compliance domains.
• Proven experience leading enterprise-level technical conversations with diverse stakeholders (C‑Suite, Dev, UX, Legal, Procurement).
• Solid understanding of web technologies (HTML, CSS, JS frameworks) and API integrations.

Responsibilities

• Lead technical discovery to understand business drivers, accessibility maturity, and success criteria.
• Design and present tailored solutions showcasing how the Level Access Platform, integrations, and services address customer challenges.
• Deliver differentiated demos focused on value outcomes, not just features.
• Develop proofs-of-concept (POCs) or pilots demonstrating measurable impact.
• Act as a subject matter expert on accessibility standards, automation, and program governance.
• Provide feedback to Product and Product Marketing as the voice of the customer.

Skills

Technical presales

Enterprise stakeholder comms

Web technologies (HTML/CSS/JS)

API integrations

CI/CD & automated testing

Storytelling & discovery

Job description

At Level Access, we’re leading the digital accessibility revolution—helping global enterprises create inclusive, compliant, and exceptional digital experiences. Our AI-driven platform, combined with deep accessibility expertise, enables organizations to design, build, and maintain accessible web, mobile, and product experiences that align with WCAG, Section 508, and ADA standards. We partner with some of the world’s largest brands to operationalize accessibility—transforming compliance from a checkbox exercise into a sustainable, organization-wide culture of inclusion!

As a Solutions Engineer (SE), you’ll be a trusted advisor guiding customers through their digital accessibility journey. Partnering closely with Account Executives and Customer Success, you’ll shape the technical strategy, deliver compelling product demonstrations, and architect tailored solutions that connect our platform and services to the customer’s unique goals.

You’ll engage directly with executives, developers, designers, and program owners to help them understand how Level Access can accelerate compliance, reduce risk, and improve user experience at scale.

Responsibilities

• Lead technical discovery to understand business drivers, accessibility maturity, and success criteria.
• Design and present tailored solutions showcasing how the Level Access Platform, integrations, and services address customer challenges.
• Deliver differentiated demos focused on value outcomes, not just features.
• Develop proof-of-concepts (POCs) or pilots demonstrating measurable impact.
• Act as a subject matter expert on accessibility standards, automation, and program governance.
• Provide feedback to Product and Product Marketing as the voice of the customer.

Qualifications

• 3+ years in a technical presales or solution consulting role within SaaS, DevOps, or compliance domains.
• Proven experience leading enterprise-level technical conversations with diverse stakeholders (C‑Suite, Dev, UX, Legal, Procurement).
• Solid understanding of web technologies (HTML, CSS, JS frameworks) and API integrations.
• Familiarity with CI/CD pipelines, automated testing, and agile delivery models.
• Excellent communication, storytelling, and discovery skills—you thrive on understanding “why” before showing “how.”
• Ability to balance technical depth with business acumen in fast‑paced, high‑growth environments.
• Bonus: knowledge of WCAG, Section 508, ADA, or other accessibility frameworks.
• Willing to have some travel - up to 30%

Compensation and Benefits

This is a fulltime position. The compensation package offered will be determined by factors such as demonstrated experience, skills, and internal equity. In addition to base pay, this position is eligible for incentive compensation in the form of a [company bonus / commission / KPI incentive] plan.

Level Access is committed to supporting our global team with comprehensive and inclusive benefits. For employees in the United States and Canada, our offerings include medical, dental, and vision insurance, life and disability coverage (STD/LTD), and a retirement match. We also prioritize well‑being and growth through flexible paid time off, paid parental leave, a remote work stipend, and professional development reimbursement. For employees in other locations, benefits are tailored to local regulations and employment status to ensure competitive support worldwide.

Application Process

Level Access uses artificial intelligence (AI) tools to support and enhance our recruitment and hiring processes. These tools may assist with activities such as résumé screening, skills assessments, interview scheduling, and communicationThese tools are designed to assist our recruiters and do not make final hiring decisions.All AI-assisted processes are subject to human reviewand candidate information is handled in accordance with our Privacy Policy and applicable regulations.

Level Access is committed to workforce diversity and is an Equal Opportunity Employer. We are dedicated to providing reasonable accommodations throughout the hiring process.

This is a full‑time, salaried position offering a competitive benefits package, including bonus opportunities, generous paid time off, paid holidays, and a range of programs designed to support employee well‑being and work‑life balance.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Level Access’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.