Solutions Engineer - London

Darktrace; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

23 days’ holiday + public holidays

Birthday day off

Private medical insurance for family

Job summary

Darktrace is seeking Solutions Engineers to support our sales teams in delivering technical pre-sales and post-sales engagements. You will work closely with Account Executives and Customer Success Managers to drive adoption of our AI cybersecurity platform and provide trusted technical guidance to clients and partners.

You will build solution architectures, present reports to diverse audiences, and contribute to revenue growth while advancing your professional career in a fast-paced

Qualifications

• We welcome candidates with a technical background and pre-sales/post-sales experience.
• Knowledge of networks, security devices and common protocols is preferred.
• Ability to explain complex technical concepts to varied audiences.

Responsibilities

• Provide technical pre-sales and post-sales support to drive revenue.
• Serve as the technical point of contact between clients, partners and internal teams.
• Present Threat Intelligence Reports and design client integrations.

Skills

Pre-sales experience

Post-sales support

Cybersecurity knowledge

Technical communication

Client relationship management

Tools

Cisco

Juniper

Firewalls

SIEM

Job description

Overview

Darktrace is a global leader in AI for cybersecurity that keeps organizations ahead of the changing threat landscape every day. Founded in 2013, Darktrace provides the essential cybersecurity platform protecting nearly 10,000 organizations from unknown threats using its proprietary AI.

The Darktrace Active AI Security Platform™ delivers a proactive approach to cyber resilience to secure the business across the entire digital estate – from network to cloud to email. Breakthrough innovations from our R&D teams have resulted in over 200 patent applications filed. Darktrace’s platform and services are supported by over 2,400 employees around the world. To learn more, visit http://www.darktrace.com.

Job Description

Following the rapidly continued growth of our customer base, Darktrace are looking to add to our team of Solutions Engineers. These fast-paced, technical and customer facing roles support our sales teams in ensuring customer needs are met.

Responsibilities

You will use your expertise to provide technical pre-sales and post-sales support, partnering with Account Executives and Customer Success Managers to drive revenue growth and further the adoption of our products. These roles offer accelerated career development and numerous opportunities for personal advancement. You’ll be provided with extensive training and support and you build upon your existing skills in this role.

You’ll be the go-to technical point of contact between clients, partners and internal teams here at Darktrace, providing your passion and expertise on our cutting edge cyber security solutions to become a trusted advisor to our clients. Your technical excellence will be highly valued as you meet client and internal team needs, ultimately leading to increased revenue and client satisfaction. You will also be;

• Working alongside the sales teams in meeting with clients regularly through the full end-to-end sales processes, being accountable for the delivery of POV (Proof of Value) engagements,
• Presenting Threat Intelligence Reports and advice to a variety of audiences, from technical teams to C-level Executives,
• Designing and building custom client integrations and defining solution architectures.

Qualifications

We welcome applications from candidates that come from a technical background with existing sales engineer experience in pre-sales/post-sales engagements.

Ideally you’ll have an avid interest in cybersecurity with a strong knowledge of network and security devices/systems (e.g. Cisco, Juniper, Firewalls, IDA, IPS, SIEM as well as knowledge of TCP/IP and common networking protocols). You’ll also likely have:

• Excellent interpersonal skills (written and verbally) and the ability to share complex technical information in a compelling way,
• The ability to work as part of a team in an innovative and fast-paced environment while delivering to deadlines,
• The ability to build long lasting business relationships.

Benefits

• 23 days’ holiday + all public holidays, rising to 25 days after 2 years of service,
• Additional day off for your birthday,
• Private medical insurance which covers you, your cohabiting partner and children,
• Life insurance of 4 times your base salary,
• Salary sacrifice pension scheme,
• Enhanced family leave,
• Confidential Employee Assistance Program,
• Cycle to work scheme.