Solutions Engineer

travelhrportal; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Flexible country-specific benefits

Travel perks

Learning & development access

Job summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Manchester-based role requiring minimum 3 days per week in the office. You will monitor platform operations, manage supplier relationships, translate business needs into solutions, and lead discussions to resolve production

Qualifications

• Proven experience in C# development with modern frameworks.
• Expertise in C#, .NET Core, and ASP.NET Core Web API.
• SQL development experience.
• Hands-on experience with AWS cloud services and infrastructure.
• Familiarity with Test-Driven Development (TDD) methodologies.
• Experience using JIRA and following SDLC best practices.
• Advanced MS Excel.
• Excellent communication and stakeholder management skills.

Responsibilities

• Monitor and support existing processes to identify bottlenecks and improve performance and resilience.
• Manage back-office support contracts and engineers through regular reviews.
• Capture requirements and build solutions by leading discussions with business partners.
• Troubleshoot and resolve production issues to minimize downtime and ensure reliability.

Skills

C# development

NET Core

ASP.NET Core Web API

SQL development

AWS cloud

TDD

JIRA

SDLC

MS Excel

Stakeholder management

Team collaboration

English communication

AI opportunities

RPG development

Financial processes

Vendor management

Tools

AWS

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Minimum 3 days per week in Manchester office

What You'll Do

• Monitor and Support Existing Processes - Oversee current platform operations and processes, proactively identifying bottlenecks and opportunities to build resilience, improve performance, and strengthen system robustness against potential failures.
• Supplier Management - Manage Back-office support contract/Engineers, host regular review meetings.
• Capture Requirements and Build Solutions - Collaborate /Lead discussions with business partners to understand their needs, translate requirements into actionable solutions, and develop features that drive business value and enhance user experience.
• Troubleshoot and Resolve Production Issues - Lead discussions with business stakeholders to quickly identify, diagnose, and resolve production issues, ensuring minimal disruption to operations and maintaining system reliability and up time

What We're Looking For

• Proven experience in C# development with a strong foundation in modern frameworks
• Expertise in C#, .NET Core, and ASP.NET Core Web API
• SQL development experience
• Hands-on experience with AWS cloud services and infrastructure
• Familiarity with Test-Driven Development (TDD) methodologies
• Experience using JIRA and following Software Development Lifecycle (SDLC) best practices
• Advanced MS Excel
• Ability to lead discussions that are goal-oriented, organized, and collaborative
• Strong analytical and creative problem-solving approach
• Excellent communication and stakeholder management skills
• Proactive mindset with focus on continuous improvement
• Ability to work effectively in cross-functional teams
• Interest in pursuing and developing AI-related opportunities and solutions
• Excellent written and verbal communication in English
• Passion for software craftsmanship, culture of excellence, clean code, and TDD
• RPG development background
• Familiarity with financial processes and terminology
• Vendor management experience

Location

Manchester, United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .