Solutions Engineer

American Express Global Business Travel; Manchester; Hybrid; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Learning platform access

Inclusion Groups

Job summary

American Express Global Business Travel in Manchester is seeking a junior software contributor to work on our business travel platforms, including advancing REST APIs and developing new features. Minimum 3 days per week in the Manchester office.

You will join a growing software engineering team and collaborate with business partners to deliver value. You will work with C#/.NET Core, ASP.NET Core Web API, SQL, and AWS, following TDD and SDLC best practices, with a focus on code quality and

Qualifications

• Experience in C# development with modern frameworks.
• Proficiency with C#, .NET Core, and ASP.NET Core Web API.
• SQL development experience and familiarity with AWS.
• Knowledge of TDD and SDLC best practices.
• Strong communication and stakeholder management in English.

Responsibilities

• Monitor and support existing platform processes and reliability.
• Lead supplier/back-office relationships and review meetings.
• Capture requirements and translate into actionable features.
• Troubleshoot production issues and minimize downtime.

Skills

Excellent communication

Cross-functional teamwork

Problem solving

Continuous improvement

English proficiency

Tools

C#

ASP.NET Core Web API

.NET Core

SQL

AWS

JIRA

MS Excel

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
In this role, as a junior contributor, you’ll work with our growing software engineering team on our business travel booking platforms, including advancing our REST APIs, developing new features, and more.
Minimum 3 days per week in Manchester office

What You'll Do

• Monitor and Support Existing Processes – Oversee current platform operations and processes, proactively identifying bottlenecks and opportunities to build resilience, improve performance, and strengthen system robustness against potential failures.
• Supplier Management – Manage Back-office support contract/Engineers, host regular review meetings.
• Capture Requirements and Build Solutions – Collaborate /Lead discussions with business partners to understand their needs, translate requirements into actionable solutions, and develop features that drive business value and enhance user experience.
• Troubleshoot and Resolve Production Issues – Lead discussions with business stakeholders to quickly identify, diagnose, and resolve production issues, ensuring minimal disruption to operations and maintaining system reliability and up time

What We're Looking For

• Proven experience in C# development with a strong foundation in modern frameworks
• Expertise in C#, .NET Core, and ASP.NET Core Web API
• SQL development experience
• Hands-on experience with AWS cloud services and infrastructure
• Familiarity with Test-Driven Development (TDD) methodologies
• Experience using JIRA and following Software Development Lifecycle (SDLC) best practices
• Advanced MS Excel
• Ability to lead discussions that are goal-oriented, organized, and collaborative
• Strong analytical and creative problem-solving approach
• Excellent communication and stakeholder management skills
• Proactive mindset with focus on continuous improvement
• Ability to work effectively in cross-functional teams
• Interest in pursuing and developing AI-related opportunities and solutions
• Excellent written and verbal communication in English
• Passion for software craftsmanship, culture of excellence, clean code, and TDD
• RPG development background
• Familiarity with financial processes and terminology
• Vendor management experience

This position requires UK Citizenship or at least a 5 year-UK passport

Location

Manchester, United Kingdom

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement?

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!