Solutions Consultant

JR United Kingdom; Norwich; On-site; GBP 60,000 - 70,000; Full time

Job summary

A leading financial technology company is seeking a Solutions Consultant to support customer onboarding and implementation of their SaaS accounting solutions. You'll collaborate with various teams, enhance client experiences, and contribute to product innovation within a flexible and inclusive environment.

Benefits

Collaborative and inclusive work environment

Competitive salary and benefits

Career development opportunities

Qualifications

• 4+ years in audit/accounting or 5+ years in a client-facing SaaS role.
• Strong communication and project coordination skills.
• Understanding of technology in the accounting sector.

Responsibilities

• Partner with Strategic Account Managers on customer onboarding and implementation.
• Develop tailored project strategies focused on client value.
• Gather customer feedback to support product innovation.

Skills

Communication

Project Coordination

Problem Solving

Education

Chartered Accountant qualification

Job description

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Salary: £60,000 - £70,000 + up to 25% bonus

We’re looking for a motivated, detail-oriented Solutions Consultant to support strategic customer evaluations and implementations of our Clients SaaS accounting solutions. You’ll collaborate with sales, product, and support teams to guide clients through onboarding, provide consultative advice, manage project plans, and help improve internal processes for scalable service delivery.

Key Responsibilities:

• Partner with Strategic Account Managers on customer onboarding and implementation.
• Develop tailored project and demo strategies focused on client value.
• Coordinate cross-functional support to ensure smooth client experiences.
• Contribute to the improvement of internal knowledge bases and scalable processes.
• Gather and relay customer feedback to support product innovation.

Requirements:

• 4+ years in audit/accounting or 5+ years in a client-facing SaaS role.
• Strong communication, project coordination, and problem-solving skills.
• Experience in or understanding of technology in the accounting sector.
• Bonus: Chartered Accountant qualification, audit tech experience, or CRM/product management skills.

Why Join Us:

• Work with innovative financial tech and global teams.
• Enjoy a collaborative, flexible, and inclusive work environment.
• Competitive salary, benefits, and career development opportunities.