Solutions Consultant

NAVEX; Greater London; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

NAVEX, a global leader in integrated risk and compliance software, seeks a Professional Services Consultant to guide customers from discovery through deployment and go-live. You’ll tailor NAVEX solutions to meet business objectives, coordinate timelines, and ensure customer adoption post-implementation.

In this hybrid role, you’ll partner with customers, manage cross-functional teams, and bring strong project management, SaaS delivery and analytical skills to deliver measurable outcomes and

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years of consulting and software implementation experience.
• Experience with business process management and SaaS delivery models.
• Strong analytical and decision-making ability.
• Ability to work with a cross functional, remote team and coordinate project escalations.
• Excellent organisational and interpersonal skills.
• Willingness to travel 10–15%.

Responsibilities

• Lead customer implementations from discovery through configuration, testing, deployment, and go-live.
• Partner with customers to evaluate systems and map requirements to objectives.
• Manage project timelines, risks, milestones, and communications.
• Coordinate cross-functional resources to ensure successful delivery.
• Present NAVEX products and provide functional and technical expertise.
• Utilize Salesforce.com and PSA tools to optimize project management.
• Travel 10–15% may be required.

Skills

Project management

Requirements gathering

Stakeholder management

Consulting experience

SaaS delivery

Communication

Cross-functional collaboration

AI readiness

Time management

Travel readiness

Education

Bachelor's degree or equivalent experience

Tools

Salesforce.com

PSA tools

PM tools

Job description

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That’s real impact.

Our high-performance culture is driven by our values. We move with speed, passion and purpose — as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right.

We are the worldwide leader in integrated risk and compliance management software and services. Our solutions are informed, driven and refined by direct feedback from our customers, the industry’s largest community of risk and compliance technology users. Our solutions are built to work in concert and help make organisations more resilient.

As a member of the Professional Services Organization, you will serve as the primary post-sales advisor responsible for guiding customers from project kick off through solution deployment and go-live. Working directly with customers, you will gather and document requirements, configure NAVEX solutions to meet business objectives, manage implementation timelines and milestones, coordinate cross-functional resources, and ensure successful adoption of the platform. Upon successful deployment, you will facilitate the transition of the customer to our Customer Experience and Support teams while maintaining a focus on long-term customer success.

You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next!

What you’ll get:

• Meaningful Purpose. Your work helps organizations operate with integrity and protect their people—at a scale few companies can match.
• High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career.
• Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement.
• Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth.
• Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact.

What you’ll do:

• Partner with customers to evaluate existing systems, process, and/or user needs to analyse, recommend, design and implement best-practices associated to multiple applications
• Lead customer implementations from discovery through configuration, testing, deployment, and go-live
• Serve as the primary project manager responsible for project timelines, risks, milestones, communications, and successful delivery
• Manage multiple projects and responsibilities simultaneously and consistently with minimal supervision
• Analyse and map customer business requirements to implementation objectives and the defined Scope of Work
• Liaise between cross functional teams to coordinate and execute the project lifecycle
• Develop and maintain a deep understanding of the functional architecture of various NAVEX software solutions
• Present NAVEX’s products and services to customers while providing functional and technical expertise
• Utilise Salesforce.com and Professional Service Automation tools to optimize Sales and Project Management activities
• 10% - 15% air travel, including overnight stays, may be required

What you’ll bring:

• Bachelor’s Degree or equivalent experience
• 3+ years of consulting and software implementation experience; Ethics & Compliance industry experience in Training, Policy or Ethics a plus
• Experience with business process management and implementing SaaS delivery models; creating comprehensive business process and/or training documentation
• Strong analytical and decision-making ability; used to gathering business requirements and solution orientated proposals
• Excellent organisational and interpersonal skills; ability to work with a cross functional, remote team and coordinate project escalations
• Self-motivated with the ability to work under tight deadlines and respond to changing business and technical environments
• Proven project management, planning and presentation skills
• Experience conducting meetings/presentations using web tools
• Culture Agility. Comfort working in a fast-paced, candid environment that values innovation, healthy debate, and follow-through
• AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes
• Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values

Our side of the deal:

• We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way.
• The starting pay for this role is 50,000 GBP per annum. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status.