Solutions Architect, Metronome (Startups)

Stripe; Greater London; Hybrid; GBP 94,000 - 140,000; Full time

Benefits offered by this job

Equity

Bonus/commissions

Retirement plans

Health benefits

Wellness stipends

Job summary

Stripe’s Metronome Solutions Engineering team seeks a results-driven Solutions Engineer to own the technical side of the customer lifecycle—from discovery through demos, POC, and handover to post-sales. You’ll craft compelling value stories and tailor demos for engineering, product, and operations buyers in a fast-moving monetization stack.

You’ll travel to meet prospects, collaborate across teams, and own knowledge areas while running proofs of concept to drive technical wins and successful

Qualifications

• 1-3 years of experience in technical and/or customer-facing SaaS roles.
• Relentless passion for initiating deals and solving client problems.
• Growth mindset to learn quickly in a fast-moving startup environment.
• Exceptional communication across technical, GTM and finance stakeholders.
• Excitement for building and improving GTM playbooks and processes.

Responsibilities

• Tell a clear value story about how Metronome solves challenges in a modern monetization stack.
• Plan, build, and run customized demos for buyers with diverse personas.
• Travel to meet prospects in the field; workshops, conferences, on-site meetings.
• Own knowledge areas, projects, tools, and market segments; run tight proofs of concept.
• Represent Solutions Engineering as a deal-team member and ensure post-sales success.

Skills

SaaS experience

Communication skills

Growth mindset

GTMs/Playbooks

Education

Academic background in technical area with high EQ

Job description

About Us

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, now a Stripe product, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

About Us

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, now a Stripe product, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes hundreds of millions of invoices per billing period and continues to scale rapidly to accommodate new customers. We save them days of development time and manual invoicing, enabling them to use their billing data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Hubspot, NVIDIA, Confluent, Anthropic, and many others. You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our Stripes have direct experience building and scaling teams through massive growth at companies like Dropbox, Palantir, and MongoDB. You'll be joining Stripe and be part of the holistic Stripe platform approaching monetization.

About The Role

The Solutions Engineering team at Metronome is a technical group that sits at the intersection of everything Metronome does: sales, account management, product, R&D, and operations. Bottom line, we own the technical side of the customer lifecycle from the very first discovery call through demos, POC, technical scoping, and handover to our post-sales groups. We act like a producer to get the show running with Metronome. This role will train you to grow across these vectors.

As a member of the Solutions Engineering team, your first month will be:

• Learning to tell a clear value story about how and where Metronome solves challenges and creates opportunities in a modern monetization stack.
• Assisting in planning, building, and running customized demos of Metronome for buyers with many different personas (engineering, product management, operations, finance, etc).

In Your First 3 Months, You Can Expect To

• Become proficient in what discovery is and using it to understand what challenges our prospects face
• Travel to meet prospects in the field. Workshops, conferences, on‑sites — we believe in meeting our customers in‑person whenever possible. Anywhere in the world.
• Land deals for some of the most exciting names in software, from startups to enterprise SaaS.

In 6 Months You’ll Be

• Owning knowledge areas, projects, tools, and market segments in the Solutions Engineering team.
• Running tight Proofs of Concept with clearly‑defined success criteria that get us to the technical win.
• Representing the Solutions Engineering group as a deal team member on your own.
• Handling detailed scoping to ensure that customers are set up for success post‑sales.

In Your First Year You’ll Have

• Built relationships with people at our prospect organizations, from day‑to‑day operators to C‑Suite executives.
• Designed integrations of Metronome into prospect systems and acted as a pricing and packaging consultant, influencing the direction of our future customers.

As a fast‑moving unit within Stripe, there’s a lot still to figure out and tremendous room for high‑agency people to have impact and make a difference. If this excites you as much as it excites us, let’s talk.

Qualifications

This is roughly the set of things we’re looking for - if you’re interested in this role and don’t meet some of these on paper, err on the side of applying!

• 1-3 years of experience working in technical and/or customer‑facing roles involving SaaS products (for example, roles like engineering, solutions, technical account management/consulting). Academic background in a technical area with high EQ is also sought after.
• Relentless passion for being a hand‑raiser. Big challenges are exciting, small tasks are an opportunity for a win. From landing big clients to simply cleaning up an old dashboard you’re interested in learning and getting things done.
• Growth mindset is critical in being able to learn new things quickly, adapt on the fly, and operate in fast‑moving startup environments that value high agency.
• Exceptional communication skills -- technical, go‑to‑market, and finance stakeholders should all feel like comfortable counterparts in conversing with you.
• Excitement for building and improving GTM playbooks and processes.

Bonus Points

• Knowledge of the quote‑to‑cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.
• Experience as a software engineer, product manager, or in other technical roles.
• Experience in a pure sales role, particularly selling to technical buyers in engineering and product organizations or selling as a founding or early salesperson at a startup.
• Experience with logs, metrics, billing, finance, or other infrastructure or financial tooling and concepts.

In‑office expectations

Office‑assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in‑office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in‑person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual salary range for this role in the primary location is £93,600 - £140,400. This range may change if you are hired in another location. For sales roles, the range provided is the role’s On Target Earnings (“OTE”) range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants interested in this role and who are not located in the primary location may request the annual salary range for their location during the interview process.

Specific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends.

We look forward to hearing from you. At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.