Solutions Architect — Digital Employee Experience

TeamViewer; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Onsite HQ onboarding

Bonus & salary reviews

Hybrid & flexible work time

Work From Abroad program

Job summary

TeamViewer is seeking a Solutions Architect to provide specialist architecture for strategic customer engagements in the UKI region. You will design, integrate and scale DEX solutions while leading architecture discovery and workshops across pre-sales and post-sales motions.

You will collaborate with cross-functional teams to deliver architecture patterns, technical leadership and best practices that directly impact customer outcomes.

Qualifications

• Bachelor's degree or equivalent professional experience in Computer Science, Information Systems, Engineering, or related field.
• Proven experience in solution architecture, solutions engineering, or enterprise IT consulting.
• Strong understanding of DEX, enterprise IT operations, endpoint management, and workplace analytics.
• Experience with large enterprise customers and leading technical discovery/workshops.
• Hands-on with enterprise integrations, APIs, scripting, cloud technologies, identity and data flows.
• Experience with Microsoft endpoint/identity technologies and ITSM platforms.

Responsibilities

• Serve as SME for TeamViewer DEX portfolio and enterprise tech.
• Lead architecture discovery and workshops with customers.
• Design enterprise-scale DEX architectures and integrations.
• Provide specialist guidance for complex pre/post-sales engagements.
• Collaborate with Solutions Engineers, TAMs, CS, PS, Product and Engineering to drive outcomes.
• Identify risks and gaps early; offer actionable recommendations.
• Create reusable reference architectures and best-practice guidance.
• Relay customer needs and feedback to inform product direction.

Skills

Solution architecture

Enterprise IT ops

DEX knowledge

Stakeholder comms

Technical discovery

Education

Bachelor's degree in CS/IS/Engineering

Tools

APIs

Scripting

Cloud technologies

Identity management

Job description

TeamViewer is seeking a Solutions Architect to provide specialist architecture for strategic customer engagements in the UKI region. You will design, integrate and scale DEX solutions while leading architecture discovery and workshops across pre-sales and post-sales motions.

You will collaborate with cross-functional teams to deliver architecture patterns, technical leadership and best practices that directly impact customer outcomes.