Solutions Architect

Stanton House; United Kingdom; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing UK consumer brand is seeking a hands-on Digital Solutions Lead to design and build a customer self-service platform. The role involves integrating digital solutions with order management workflows and enhancing customer journeys in a dynamic environment. Candidates should have experience in small and mid-sized businesses, strong skills in digital platforms, and familiarity with the Microsoft ecosystem.

Qualifications

• Experience in SMEs or mid-market consumer product businesses with revenues smaller than £80m.
• Strong skills across digital front-end, customer journeys, and self-service platforms.
• Solid understanding of order management, inventory, materials, or light manufacturing.

Responsibilities

• Design and build a customer self-service front end and digital booking/ordering journey.
• Integrate the new platform with an order management workflow.
• Connect field sales and installation teams into a unified digital process.

Skills

Digital front-end skills

Experience in SMEs

Problem-solving

Understanding of order management

Familiarity with Microsoft ecosystem

Tools

Dynamics 365 Business Central

Job description

We are supporting a growing UK consumer brand in hiring a hands‑on Digital Solutions Lead to help build and integrate their next‑generation customer platform.

This role is ideal for someone who thrives in small and mid‑sized businesses and enjoys working end‑to‑end across digital, operations and technology.

What you will do

• Design and build a customer self‑service front end and digital booking/ordering journey.
• Integrate the new platform with an order management workflow and Dynamics 365 Business Central (CRM/ERP).
• Connect field sales and installation teams into a unified digital process.
• Shape simple, scalable solutions across order, inventory and materials flows.
• Work closely with the leadership team and spend time on‑site in Leeds.

We are looking for

• Experience in SMEs or mid‑market consumer product businesses - organisations with revenues smaller than £80m
• Strong skills across digital front‑end, customer journeys, and self‑service platforms.
• Solid understanding of order management, inventory, materials or light manufacturing.
• Strong familiarity with the Microsoft ecosystem
• A practical, hands‑on problem solver who can work both strategically and in the weeds.
• If you enjoy building real‑world digital solutions in a growing consumer brand environment, we would love to speak with you.