CRM Executive

Tech Pursuit; Greater London; On-site; USD 80,623 - 134,372; Full time

Job summary

An established industry player is seeking a Digital Solutions Architect to join their dynamic team in London. This role offers a unique opportunity to work on diverse customer-facing projects across Web, Mobile, and CRM. You will be responsible for architecting and designing innovative products and services that enhance user experiences. Collaborating with both technical and non-technical stakeholders, you will provide guidance and leadership to ensure solutions are effective and customer-focused. If you are passionate about driving innovation and improving customer journeys, this position is perfect for you.

Qualifications

• Experience in solutions architecture with a focus on B2C environments.
• Ability to communicate effectively with both technical and non-technical stakeholders.

Responsibilities

• Architecting and designing products to enhance user experience.
• Providing technical leadership to internal and external teams.

Skills

Solutions Architecture

B2C Environment Experience

Stakeholder Communication

Understanding Customer Journey

Tools

Web Technologies

Mobile Technologies

CRM Systems

Job description

Digital Solutions Architect - Permanent – Hybrid/London

We have an exciting opportunity for a Digital Solutions Architect to join a global consumer company based in London. You will have the opportunity to work on a variety of customer facing projects across Web, Mobile and CRM.

What you will be doing:

• Architecting and designing products and services which enhance the user experience
• Providing guidance and technical leadership to internal software engineering and 3rd party teams to ensure that solutions are implemented are fit for purpose.
• Evaluating new tools and technologies to drive innovation.

What they are looking for:

• Experience of solutions architecture in a B2C environment
• Previous experience designing digital solutions such as Web or Mobile
• Ability to have non-technical conversations with stakeholders and technical conversations with engineers.
• Being able to understand the customer journey to build outcome driven products/services.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT System Design Services, IT System Custom Software Development, and Technology, Information and Media