Solutions Analyst III - Payments Technology - UAT

JP Morgan Chase; Glasgow; On-site; GBP 62,000 - 102,000; Full time

Job summary

JP Morgan Chase in Glasgow is seeking an experienced QA Lead to drive end-to-end testing initiatives for payments systems. You will lead E2E/UAT team delivery, craft BDD scenarios with Gherkin, and collaborate with Operations, Product, and Technology to ensure timely, quality releases.

The role requires a Bachelor's degree, hands-on Cucumber/Gherkin and Python; strong data reporting and stakeholder communication; ability to manage priorities under pressure in a highly regulated financial

Qualifications

• Bachelor's degree with relevant experience, or equivalent practical expertise.
• Hands-on experience troubleshooting, resolving, and maintaining automated test frameworks using Cucumber/Gherkin and Python.
• Functional knowledge of the Payments domain with end-to-end testing lifecycle expertise, from requirements through execution.
• Demonstrated experience using test automation tools to enable efficient and timely E2E test execution.
• Ability to work with minimal supervision and manage day-to-day priorities independently.
• Strong organizational skills with the ability to oversee critical tasks accurately under tight deadlines.
• Strong problem-solving skills, including the ability to structure complex issues, learn unfamiliar processes quickly, and deliver timely remediation.
• Excellent attention to detail, with the ability to prevent errors and identify redundancies and improvement opportunities.
• Ability to maintain strategic context, identify process improvements, and develop actionable recommendations.
• Strong data-driven reporting and communication skills, providing clear updates to stakeholders across levels.
• Strong collaboration skills across lines of business, with demonstrated use of enterprise-authorized AI and disciplined validation and data-sensitivity practices.
• Experience using Business Driven Development or Test Driven Development test methodology or test case automation.
• Experience using Cucumber/Gherkin and Python.
• Relevant testing experience within the Financial Services industry supporting multiple LOBs in a highly complex, pressurized, and high-volume environment.
• Advanced numeracy and Microsoft skills.
• PowerPoint / Pitch Pro skills, with the ability to create professional slides and structure presentations with minimal input and no secondary review.

Responsibilities

• Lead day-to-day E2E/UAT test team delivery, including supervision, work allocation, issue resolution, and regular manager updates.
• Provide accurate test effort estimates and clear status reporting in daily Scrum ceremonies.
• Plan and manage testing requirements aligned to the E2E test strategy, including data, environments, defect management, and automation.
• Facilitate daily Scrum calls and deputize for the Program Test Manager in fortnightly Delivery Working Group meetings.
• Manage stakeholder and delivery team expectations across scope, readiness, constraints, and timelines during E2E execution.
• Identify and drive test automation opportunities and testing synergies across the project.
• Maintain a team knowledge audit/matrix, identify skill gaps, coordinate upskilling, and ensure skills are transferable.
• Escalate risks and issues to the Program Test Manager and communicate impacts to testing plans and project timelines.
• Create, document, and execute test scenarios and scripts using BDD practices such as Gherkin.
• Partner closely with Operations, Product, and Technology teams to enable delivery outcomes.
• Monitor, report, and manage defects through triage, re-test, closure, and results sign-off/readiness validation.
• Identify opportunities to accelerate and improve testing processes for assigned projects and share those insights with team members for validation prior to implementation.

Skills

Test automation

Cucumber/Gherkin

Python

Payments domain

E2E testing

Stakeholder communication

Problem solving

Education

Bachelor's degree

Tools

Cucumber/Gherkin

Python

Job description

Salary: £62,000 - 102,000 per year

Requirements:

• Bachelors degree with relevant experience, or equivalent practical expertise.
• Hands-on experience troubleshooting, resolving, and maintaining automated test frameworks using Cucumber/Gherkin and Python.
• Functional knowledge of the Payments domain with end-to-end testing lifecycle expertise, from requirements through execution.
• Demonstrated experience using test automation tools to enable efficient and timely E2E test execution.
• Ability to work with minimal supervision and manage day-to-day priorities independently.
• Strong organizational skills with the ability to oversee critical tasks accurately under tight deadlines.
• Strong problem-solving skills, including the ability to structure complex issues, learn unfamiliar processes quickly, and deliver timely remediation.
• Excellent attention to detail, with the ability to prevent errors and identify redundancies and improvement opportunities.
• Ability to maintain strategic context, identify process improvements, and develop actionable recommendations.
• Strong data-driven reporting and communication skills, providing clear updates to stakeholders across levels.
• Strong collaboration skills across lines of business, with demonstrated use of enterprise-authorized AI and disciplined validation and data-sensitivity practices.
• Experience using Business Driven Development or Test Driven Development test methodology or test case automation.
• Experience using Cucumber/Gherkin and Python.
• Relevant testing experience within the Financial Services industry supporting multiple LOBs in a highly complex, pressurized, and high-volume environment.
• Advanced numeracy and Microsoft skills.
• PowerPoint / Pitch Pro skills, with the ability to create professional slides and structure presentations with minimal input and no secondary review.

Responsibilities:

• Lead day-to-day E2E/UAT test team delivery, including supervision, work allocation, issue resolution, and regular manager updates.
• Provide accurate test effort estimates and clear status reporting in daily Scrum ceremonies.
• Plan and manage testing requirements aligned to the E2E test strategy, including data, environments, defect management, and automation.
• Facilitate daily Scrum calls and deputize for the Program Test Manager in fortnightly Delivery Working Group meetings.
• Manage stakeholder and delivery team expectations across scope, readiness, constraints, and timelines during E2E execution.
• Identify and drive test automation opportunities and testing synergies across the project.
• Maintain a team knowledge audit/matrix, identify skill gaps, coordinate upskilling, and ensure skills are transferable.
• Escalate risks and issues to the Program Test Manager and communicate impacts to testing plans and project timelines.
• Create, document, and execute test scenarios and scripts using BDD practices such as Gherkin.
• Partner closely with Operations, Product, and Technology teams to enable delivery outcomes.
• Monitor, report, and manage defects through triage, re-test, closure, and results sign-off/readiness validation.
• Identify opportunities to accelerate and improve testing processes for assigned projects and share those insights with team members for validation prior to implementation.

Technologies:

• AI
• Cucumber
• E2E
• Matrix
• Python
• TDD
• Support
• LLM

More:

We are a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors. Our Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments, supporting clients in more than 100 countries. We value diversity and inclusion, offer reasonable accommodations for applicants and employees, and are committed to building trusted, long-term partnerships that help our clients achieve their business objectives.

last updated 37 week of 2026