Solution Consultant

TechWolf; Greater London; Hybrid; GBP 55,000 - 85,000; Full time

Benefits offered by this job

Equity

Health insurance

Retirement savings

Hybrid work—3 days in London office

Work from abroad 3 weeks per year

Travel to NY or Ghent

Learning and development

Team building and activities

Job summary

TechWolf, the #1 AI and data layer for workforce transformation, is seeking a Solution Consultant in London to join a fast-growing scale-up. You will be the technical expert guiding sales cycles and translating client needs into tailored solutions.

You'll collaborate with Sales, Product, Engineering and Professional Services to run discovery, manage RFPs/RFIs, and help clients become a skills-based organisation. Hybrid work with travel opportunities.

Qualifications

• 3+ years of professional experience in pre-sales and/or implementation of SaaS technologies.
• You thrive in a fast-paced environment and adapt quickly.
• You communicate effectively with technical and non-technical audiences.
• You have experience with solution discovery, open-ended questioning and client needs alignment.
• You have SaaS/HR tech or data products exposure.

Responsibilities

• Lead in-depth technical discussions with HR technology experts and build credibility with potential clients.
• Serve as a trusted advisor guiding customers to become a skills-based organisation and unlock data value.
• Conduct technical discovery sessions to translate goals into tailored TechWolf solutions.
• Lead management of RFPs and RFIs, ensuring clear communication of TechWolf capabilities.
• Build strong client relationships and act as a strategic partner for customer success.
• Collaborate with Product to align requirements, market trends, and roadmap.
• Craft and deliver tailored propositions and Statements of Work.
• Collaborate with Professional Services and Customer Success for a smooth transition post-sale.
• Contribute to ongoing improvement of the pre-sales process with new ideas.

Skills

Pre-sales

SaaS technologies

HR tech

Data products

AI space

Solution architecture

Integrations

Privacy and security

Job description

TechWolf is the #1 AI and data layer for workforce transformation. Use accurate, AI-driven skill data for strategic workforce planning, internal mobility and skills-based hiring and learning.

At TechWolf, we are seeking innovative, curious, and driven individuals to join our team and help shape the future of pre-sales at a fast-growing scale-up. This is a unique opportunity for someone who wants to make a significant impact in a smaller, agile team environment while rapidly progressing their career.

As a Solution Consultant at TechWolf, you will be the technical expert and trusted advisor throughout sales cycles. This role blends business acumen and deep technical expertise. You’ll work closely with the sales team to uncover prospective client pain points and strategic objectives, and translate them into effective solutions. This involves demonstrating the capabilities, advantages and differentiators of TechWolf’s leading AI-powered skills and work technology, crafting tailored solutions that optimise the value of TechWolf data and insights within an organisation's technology landscape, and defining project scopes and timelines.

As a data layer and API-first technology within the HR technology space, the ideal candidate will have expertise in technical topics relating to data, integrations and architecture, while understanding the business challenges and value TechWolf delivers. You will be the bridge between technical capabilities and business impact, and being able to clearly articulate this connection is essential. Internally, Solution Consultants operate at the intersection of different functions at TechWolf, including Sales, Product Management, Engineering and Professional Services.

This dynamic, cross-functional environment is ideal for someone with a continuous learning mindset who thrives with autonomy, pursues and embraces new experiences and has a desire to have large-scale, meaningful impact.

If you are an excellent communicator with a passion for problem-solving and are excited by the opportunity to grow within a dynamic, fast-paced scale-up, this is the role for you. Join us and be a part of building the future of work.

What you'll do:

• Lead in-depth technical discussions with HR technology experts, showcasing your expertise and building credibility with potential clients.
• Serve as a trusted advisor to clients, guiding them on their journey to becoming a skills-based organisation and helping them unlock the full potential of skills data.
• Conduct thorough technical discovery sessions to understand customer goals and challenges, and translate these insights into tailored TechWolf solutions.
• Take a lead role in managing and orchestrating customer RFPs and RFIs, ensuring that TechWolf's capabilities are clearly communicated and aligned with client needs.
• Cultivate and nurture strong client relationships, acting as a strategic partner to help clients succeed and maximise the value they gain from our technology.
• Collaborate closely with the Product team to align customer requirements, market trends, and the product roadmap, ensuring our solutions meet evolving industry needs.
• Craft and deliver customised propositions and Statements of Work, setting the foundation for successful customer engagements.
• Work cross-functionally with the Professional Services and Customer Success teams to ensure a seamless transition from the pre-sales cycle to the post-sales experience, driving long-term customer value.
• Contribute to the continuous improvement of our pre-sales process, bringing fresh ideas and best practices to help streamline and optimise our approach.

Who you are:

• You have 3+ years of professional experience, with a proven track record in pre-sales and/or implementation of SaaS technologies within the skills or HR tech domain, data products landscape or AI space.
• You thrive in a fast-paced, dynamic environment and can adapt quickly, think on your feet, and embrace change.
• You are comfortable with technical topics, such as solution architecture, integrations, data flows and privacy and security.
• Passionate about personal and company growth, you understand the importance of building a successful business while helping customers achieve their goals.
• You possess strong written, oral, and presentation skills, allowing you to communicate effectively with both technical and non-technical audiences.
• You are an expert in discovery and objection handling, skilled at using open-ended questioning to understand your prospects' business challenges, and adept at aligning technical solutions to address the prospect’s specific needs.
• You have experience working at a SaaS enterprise startup or scale-up, with a keen understanding of the challenges and opportunities in such an environment.
• Experience with Skills or HR technology is a strong plus.
• You’re a natural communicator with a collaborative mindset, able to engage effectively with team members, clients, and stakeholders.
• You excel at building and nurturing relationships, understanding that customer success is at the heart of business growth.
• Proactive, organised, and analytical, you enjoy problem-solving and bringing innovative solutions to the table.
• You’re motivated by an in office work environment.
• Bonus: overall experience with AI-first ways of working.

What's in it for you?

• Fair & competitive salary
• Equity - everyone is an owner at TechWolf and can share in our success!
• Health insurance & retirement savings
• Hybrid, 3 days in London office and flexible hours
• Work from abroad 3 weeks each year
• Travel to New York or Ghent occasionally and work from our local office
• Learning and development opportunities
• Fun teambuildings, social & sports activities

Sounds like your cup of tea? There’s more!

TechWolf is on a mission to make work better and fairer for millions of people by powering the shift from jobs to skills as a framework to model talent. Our enterprise software uses AI to provide the skill data needed to power that transformation.

We provide a unique opportunity to work with an all-star team and cutting-edge product, in a purpose-driven company that aims to empower people to thrive at work. TechWolf is growing fast and you’ll join a high-performing international team with a unicorn dream. Are you ready to build a rocket ship with us?

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