Solution Consultant

TripActions; Greater London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Navan Expense is seeking a mid-market Solutions Consultant in London to scale our expense platform, collaborate with Sales, Product, Finance, and Support, and drive adoption within strategic accounts.

You will act as a post-sales SME, helping Account Managers expand our Expense offering, implement the solution, and travel to customer sites domestically and internationally. This role targets the growth of Navan Expense across large customers and aligns with our multi-market SaaS strategy.

Qualifications

• 1+ years accounting/finance background with ERP integrations experience.
• 2+ years as Solutions Consultant/Implementation Manager/Professional Services Consultant in a fintech with large customers.
• Strategic thinker with problem-solving and prioritisation in a fast-paced environment.
• Proven high performance and success track record.
• Strong communication and presentation skills.
• Willing and able to travel domestically and internationally to visit customers and prospects.

Responsibilities

• Develop deep understanding of the Navan expense and payments solution.
• Apply accounting/finance knowledge to implement the Expense solution and demonstrate its benefits to clients.
• Support Account Managers as SME on policy efficiencies, accounting processes and ERP integrations.
• Train and up-level the Account Management team on Navan Expense to drive usage and revenue.
• Collaborate with product/finance/operations to feedback customer needs and influence product development.

Skills

Accountancy/Finance background

ERP integrations experience

Strong communication skills

Willing to travel

Tools

ERP integrations

Navan Expense platform

Job description

Solution Consultant, Navan Premier

Location: London, UK

Department: Account Management/Customer Success

Navan Expense is an expense and corporate card solution that eliminates the hassles of expense management while giving finance leaders real-time spend visibility and control. Navan Expense provides employees with a refreshingly easy way to pay for what they need while giving finance leaders one easy place to control, manage, and track spend. With physical and virtual cards, smart policy management, and automated expense reports, Navan Expense streamlines the entire business spending process — driving cost-savings, productivity, and compliance.

We’re looking to bring on an Mid-Market Solutions Consultant, Expense who will continue to scale Navan Expense and the future of this product line. You will partner closely with our Sales, Product, Finance, Support and Operations teams, all the way up to our C-Suite - to ensure we are delighting our clients and exceeding goals.

You will be a post saleskey player in helping Account Managers expand Expense product offerings within current strategic travel accounts, implement the Expense solution, and increase adoption within the Mid-Market segment by combining your expertise of accounting and finance with your knowledge of our expense management platform and corporate credit card. Navan Expense has currently seen 10x growth in the last year and is currently being used by 800+ companies, such as Epicor, Amplitude, Loom, Toast & Lyft. By understanding client needs and leveraging your knowledge, you will help assist with an effective strategy that will ultimately drive revenue. The Ideal Candidate will be a subject matter expert with an accounting and finance background who is looking to be a leader of their career as they become the foundation of a new team while joining a global, multi-product, multi-market SaaS company.

What You will Do:

• Develop a strong understanding of the value proposition and inner workings of the Navan expense and payments solution
• Apply your accounting/ finance industry knowledge and Navan Expense Management solution expertise to implement our Expense solution and to help clients realize the benefits of our product
• Support Account Managers as a subject matter expert to help resolve any queries related to policy efficiencies and accounting process compliance and ERP integrations
• Train and up-level the Account Management organization on the value proposition and product capabilities of Navan Expense to help drive usage and revenue from existing customers
• Act as the voice of our expense customers and partner cross-functionally with product, finance, operations and implementation teams to drive product development

What We are Looking For:

• 1+ years accounting/finance background with experience with ERP systems integrations
• 2+ years of experience as a Solutions Consultant, Implementation Manager or Professional Services Consultant position within a rapidly growing fintech company, working with large strategic customers
• Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced, rapidly changing environment
• Demonstrable track record of high performance and success
• Strong communication and presentation skills
• Willing and able to travel domestically and internationally to visit customers and prospects

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

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