Solution Architect - Entry Level Sales Program 2027

IBM; Markham; On-site; GBP 70,000 - 120,000; Full time

Job summary

IBM is seeking a Solution Architect to lead and deliver complex AI-enabled solutions from requirements through implementation. You’ll apply your deep knowledge of IBM AI tech and industry insights to influence outcomes.

You will work closely with customers to define Agentic AI use cases, design architectures, and guide engineering teams. Strong communication and a STEM background in AI are required.

Qualifications

• Background in LLM AI models and platforms, e.g., watsonx.ai.
• Experience with conversational and agentic AI.
• Background in software development (Java, Python).

Responsibilities

• Lead and deliver solutions from requirements gathering through implementation.
• Apply IBM AI software to address customer needs.
• Guide customers in building Agentic AI solutions.
• Participate in workshops to demonstrate advantages and best practices of Agentic AI including prompt engineering, chatbot development, and search/information retrieval.

Skills

LLM AI models

Conversational AI

Agentic AI

Java

Python

Requirement gathering

Communication skills

Stakeholder engagement

Education

Bachelor's Degree

Master's Degree in AI or related STEM

Tools

watsonx.ai

Job description

Introduction At IBM, Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You’ll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You’ll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.

Introduction At IBM, Solution Architects work to understand needs and then create complex high-quality solutions that make meaningful impact. You’ll be responsible for overall leadership and delivery of the solutions from requirement gathering through implementation. You’ll use your in-depth knowledge of leading-edge products and technologies along with industry and business skills to influence outcomes.

Your Role And Responsibilities The Solution Architect is responsible for working closely with customers to understand mission-critical company directives and develop technical solutions to support the business needs and technical requirements, then apply AI solutions to address the needs. This role is specifically required to use a mix of consultative skills, technical expertise, and the latest IBM AI software to guide customers in building solutions involving agentic AI. This includes:

• Reviewing customers’ environment to ensure it meets all pre-requisites
• Helping define customers’ Agentic AI use cases
• Helping assess customers Agentic AI application requirements
• Assisting customers with designing and implementing Agentic AI applications
• Throughout the solutioning process, the Solution Architect will participate workshops to help customers understand advantages of proposed solutions and best practice approaches to Agentic AI including prompt-engineering, chatbot development, and search/information retrieval.

Preferred Education Bachelor's Degree

Required Technical And Professional Expertise

• Background (courses or work experience) in LLM AI models and platforms (e.g. watsonx.ai).
• Background (courses or work experience) with conversational and agentic AI
• Background (courses or work experience) with software development (Java, Python)
• Good communication and writing skills.
• Ability to understand customer requirements and pain points and ability to apply AI to best address them
• Bachelor’s or Master’s degree completed by start date in AI or related STEM field.

Preferred Technical And Professional Experience

• Experience with Data Science and traditional AI/ML modeling evaluation (classification, regression)
• Understanding of AI Governance
• Experience in solution architectures