Solution Architect (EMEA)

Sumsub; London; Remote; GBP 70,000 - 100,000; Full time

Job summary

A leading verification platform is seeking a Solution Architect to support customer integration processes across various projects. The ideal candidate will leverage their technical expertise and problem-solving skills to design effective solutions and ensure smooth implementation. This fully remote role offers flexible work hours and protects millions of users worldwide.

Benefits

Fully remote and flexible working schedule

Access to coworking spaces in some locations

1 extra day off for your birthday

7 additional days for Christmas & New Year holidays

7 days of sick leave without documentation

Regular team offsites

Learning opportunities and support for industry events

Qualifications

• 3 years of experience as a Solution Engineer or Technical Support.
• Ability to work independently and effectively under pressure.

Responsibilities

• Assist customers with technical questions during integration.
• Help design and test integration schemes.
• Collaborate with the product team on development.

Skills

JavaScript

Technical Support

Problem Solving

Communication

Education

Relevant experience in software design and architecture

Job description

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.

Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave and Frost Radar.

We are looking for a Solution Architect(EMEA)to guide customers through the integration process, providing technical support and ensuring seamless implementation. You will help design the best integration approach, test solutions, and collaborate with the product team to enhance our offerings. This role requires strong communication skills, technical expertise, and a problem-solving mindset to bridge customer needs with product capabilities.

What You Will Be Doing:

• Communicating with the customers and assisting them with technical questions during the integration stage

• Helping to select the best approach to build the desired integration scheme

• Testing integrations

• Communicating with the product team on product development

About You:

• Prior relevant experience as a Solution Engineer / Solution Architect / Technical Support in various software designs, languages, and architecture(Ideally 3 years of experience)
  
• In-depth understanding of coding languages (JavaScript)
  
• Notion of various operating systems and databases
  
• Ability to work independently and solve tasks in a short time and under the pressure of a highly competitive market
  

What We Offer:

• Fully remote and flexible working schedule, with access to a coworking space (in some locations).
• Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
• 1 extra day off to celebrate your birthday.
• 7 additional days to enjoy the Christmas & New Year holidays.
• 7 days of sick leave (without the need for documentation).
• Regular, fully covered team offsites to connect and collaborate.
• Learning opportunities and support to attend industry events with the team.

The hiring stages:TA screening -> Hiring Manager Interview -> Final Interview.

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.