Software Operations Manager

JR United Kingdom; High Wycombe; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in the IT sector is looking for a Software Operations Manager based in London. This role involves managing operational delivery for critical software tools, supporting contract management, and driving innovation in a collaborative agile environment. Candidates must have extensive experience in business management and agile project management, along with the ability to handle multiple initiatives effectively. SC clearance is required.

Qualifications

• Extensive knowledge in business management and procurement.
• Proven track record in operational delivery and supplier management.
• Experience in data-driven decision making with agile methodologies.

Responsibilities

• Ensuring high-quality delivery of SaaS, Cloud, and installed software tools.
• Supporting contract management for software tools.
• Leading initiatives to optimize internal processes.

Skills

Operational management

Communication

Problem-solving

Procurement

Supplier management

Data-driven decision making

Tools

Google Sheets

Microsoft Excel

Job description

Role: Software Operations Manager

Location: London

Day Rate: Up to 500

Security Clearance: SC Clearance required

Job Description:

The Software Operations Manager will be responsible for:

1. Operational Management: Ensuring high-quality delivery of critical SaaS, Cloud, and installed software tools. Collaborating with Technology, Security, Finance, Procurement, Business Operations, and People teams.
2. Governance & Reporting: Supporting contract management for software tools like AWS, GitHub, Docker, acting as a non-commercial contact for stakeholders.
3. Innovation & Improvement: Leading initiatives to optimize internal processes within an agile environment.
4. Business Case Development: Developing and reviewing business cases with input from experts to ensure alignment with best practices.
5. Communications: Managing relationships and communicating effectively with internal and external stakeholders.
6. Business Planning: Working with Business and Finance teams on procurement and contract requirements, incorporating lessons learned.

Candidate Requirements:

1. Extensive knowledge and experience in business management, procurement, planning, and reporting in large/complex organizations.
2. Proven track record in collaboration, operational delivery, requirements gathering, problem-solving, and supplier management.
3. Ability to manage multiple initiatives concurrently and effectively.
4. Experience in data-driven decision making, change, and project management with agile approaches.
5. Familiarity with public sector and government processes.
6. Strong IT and administrative support skills, especially with Google Sheets or Microsoft Excel.
7. Ability to challenge colleagues constructively.

This role requires SC clearance. The position is based in London with a day rate up to 500. The job was posted on 04.06.2025 and expires on 19.07.2025.