Software Engineering Client Adoption Specialist Professional Hursley, GB

Avature; United Kingdom; Remote; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Client Adoption Specialist to drive the successful implementation of strategic software solutions. This role involves engaging with clients, planning and executing implementation strategies, and collaborating with internal teams to ensure client success. The ideal candidate will have extensive experience in operating system administration, COBOL, and Java, along with strong communication and organizational skills. Join a forward-thinking company that values innovation and offers opportunities for professional growth in a dynamic environment.

Qualifications

• 5+ years experience in OS administration, COBOL, and Java development.
• Strong communication skills and ability to drive change.

Responsibilities

• Engage with clients to accelerate deployment of strategic offerings.
• Collaborate with account teams and provide product feedback.

Skills

Operating System administration

TCP/IP network administration

APM solutions on IBM Z

IBM CICS administration

Enterprise COBOL development

Java development

Open Telemetry (OTeL)

Ansible Automation Platform

Large Language Models

Conversational AI

Communication skills

Organizational skills

Education

Bachelor's Degree

Tools

VS Code

Job description

A career in IBM Software means you'll be part of a team that transforms our customers challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers.
Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
IBM Intelligent Automation, powered by AI, addresses challenges by helping People become more productive, Businesses more scalable, and Systems more resilient.
We combine human skills with automation and AI to enhance team productivity and improve decision making.
We help companies digitize and intelligently automate and connect their business processes and systems end-to-end to improve business outcomes at scale.
We assure that all of the applications and systems businesses rely on are always on and perform cost effectively to deliver the best possible user experience.
IBM's product and technology landscape includes Research, Software, and Infrastructure.
Entering this domain positions you at the heart of IBM, where growth and innovation thrive.

Your role and responsibilities

As a Client Adoption Specialist, you’re responsible for engaging with IBM clients in pursuit of accelerating their deployment of strategic offerings within their production environment, delivering deep technical expertise that leads to successful implementations.

What will YOU do?
· You will be assigned to work with strategic offerings that include IBM Concert, Watson Code Assistant for Z, and Watson Assistant for Z.
· You will work directly with the end client, planning for and executing implementation plans.
· Collaborate with the assigned IBM account teams as they are responsible for ensuring the right client sponsors and champions are actively involved and upon successful implementation validating key performance measurements have been met.
· Interact with IBM development labs to provide product feedback and engage as needed for product support.

Required education

Bachelor's Degree

Required technical and professional expertise

• You will have 5+ years of experience in managing two or more of the following areas:
  - Operating System administration (Linux, Windows, z/OS)
  - TCP/IP network and LDAP administration
  - APM solutions on the IBM Z platform,
  - IBM CICS and/or IMS administration,
  - Enterprise COBOL development (including reading, writing, modifying, and troubleshooting)
  - Java development (encompassing reading, writing, modifying, and troubleshooting).
• You will also have a minimum of 2 years of experience in at least two of the following areas:
  - Open Telemetry (OTeL)
  - Ansible Automation Platform, programming languages commonly used in automation such as REX, JCL, and YAML
  - Working with Large Language Models and Retrieval-Augmented Generation (RAG) models
  - Working with Conversational AI and working with VS Code.
• Possess robust communication skills, demonstrating the ability to articulate messages clearly and engage audiences effectively.
• Exhibit intellectual curiosity and a continuous learning mindset, actively seeking out subject matter experts and building relationships to uncover solutions.
• Your influence is evident in ability to drive change at all levels, proactively spotting opportunities, breaking down barriers, and challenging assumptions.
• You are highly organized, ensuring timely execution for maximum impact with a proven track record of winning, competing and driving change agent.

Preferred technical and professional experience

Experience in interoperating COBOL and Java within a z/OS subsystem is considered a valuable bonus.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient. IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

OTHER RELEVANT JOB DETAILS

Job Title: Client Adoption Specialist
Job ID: 30005
City / Township / Village: Hursley
State / Province: Hampshire
Country: United Kingdom
Work arrangement: Remote
Area of work: Software Engineering
Employment type: Regular
Position type: Professional
Company: (8660) IBM United Kingdom Limited
Shift: General (daytime)