Software Engineer (Frontend) Remote - United Kingdom

Twilio; United Kingdom; Remote; GBP 40,000 - 70,000; Full time

Job summary

Twilio is looking for a motivated Software Engineer to join its remote UK team. You'll be responsible for designing and delivering features for the Twilio Console, collaborating with a SCRUM team. Ideal candidates will have a strong background in computer science, modern JavaScript frameworks, and automated testing practices. Join us in shaping the future of customer engagement technology.

Benefits

Competitive pay

Generous time off

Wellness leave

Healthcare benefits

Retirement savings program

Qualifications

• Hands-on experience of developing and implementing testing strategies.
• Knowledge of REST APIs or GraphQL.
• Experience with AWS or other cloud platforms.

Responsibilities

• Design, develop, and deploy new features using various technologies.
• Participate in SCRUM methodologies and collaborate with team members.
• Manage work through GitHub and participate in on-call rotations.

Skills

JavaScript

React

Typescript

Automated Testing

Agile Methodologies

Education

Bachelor’s degree in Computer Science

Tools

GitHub

Jira

Buildkite

Job description

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions tohundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer.

About the job

This position is needed to help Twilio develop and deliver new capabilities in the Twilio Console platform. You will be a member of a SCRUM team which designs, implements, owns and operates the Twilio Console. Additionally, you will have the opportunity to influence roadmap priorities, propose innovative solutions that will enable Twilio to achieve its goal of being the world’s most trusted customer engagement platform.

Responsibilities

In this role, you’ll:

• Design, develop, test and deploy new features using technologies such as React, Typescript, Playwright, Jest and Buildkite.
• Own your own code, respond to incidents and participate in on-call rotation and participate in RCAs for incidents.
• Meet Definition of Done for the software you build.
• Refactor and reduce technical debt.
• Write automated unit and integration tests in a continuous integration and delivery environment.
• Manage your work through the use of Github, Jira, and Twilio’s build/deploy systems.
• Collaborate with other team members, including Product leadership, influence, own, and work to improve the platform.
• Actively participate in design and code review, backlog refinements and other agile ceremonies and work with team members to meet team’s sprint commitments.
• Work independently or with your team to troubleshoot/determine resolution for issues in your team's domain.
• Be responsible for documentation of projects you work on.
• Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree in Computer Science or related industry experience.
• Hands-on experience of developing and implementing testing strategies using robust automated testing frameworks such as Playwright and Cypress.
• Experience with REST APIs or GraphQL.
• Knowledge of modern automated testing and CI/CD pipelines using Buildkite or Jenkins.
• Champion of good engineering habits: development and test techniques, security, automation.
• Experience in triaging and solving production issues.
• Positive attitude and aptitude to learn and execute quickly as part of a SCRUM team.
• Iterative development and deployment, Scrum and Agile methodologies.
• Communicate clearly and concisely, orally and in writing.
• Good team player and ability to communicate well in a remote work environment.
• Experience with AWS or other public cloud infrastructure platforms.
• Ability to build effective working relationships with all levels of the organization across different locations and time zones.

Location

This role will be remote, and based in UK.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions .

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

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