Software Engineer (AI)

JR United Kingdom; London; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

Join a leading lifestyle and concierge services company as an AI Engineer in London. You will design and deploy scalable AI systems that enhance user experiences for high-net-worth customers. Collaborate in a fast-paced, cross-functional team focusing on innovative AI solutions.

Qualifications

• Experience in designing and deploying scalable AI systems.
• Familiarity with GenAI/LLM challenges.

Responsibilities

• Design, build, and deploy scalable AI systems used by members globally.
• Own decisions across architecture, tooling, and cloud infrastructure.

Skills

AI Systems

DevOps Mindset

Tools

Cloud Infrastructure

Job description

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Location: London-based | Hybrid (2-3 days a week in office)

I'm working with a global leader in lifestyle and concierge services, on a mission to become the most trusted service business in the world. They are a profitable, publicly listed, and the first B Corp on the London Stock Exchange. They power high-end experiences for millions of members through partnerships with brands such as HSBC, Swisscard, and RBC.

They’re now building out a team of AI Engineers in London to accelerate their AI-first strategy, aiming to be the go-to platform for organizing leisure across travel, dining, entertainment, and luxury.

Key Highlights:

• Be part of a profitable, fast-scaling B2B2C platform with millions of global users
• Work on a market-leading product used by high-net-worth customers worldwide
• Build AI systems that directly shape real-world user experiences
• Join a high-caliber team driving the next phase of growth and innovation

In this role, you will:

• Design, build, and deploy scalable AI systems used by members globally
• Work in a cross-functional team with a DevOps mindset and fast release cycles
• Own decisions across architecture, tooling, and cloud infrastructure
• Tackle real GenAI/LLM challenges such as latency, evaluation, hallucinations, and cost