Software Delivery Manager

Bellrock Group; Liverpool; Hybrid; GBP 70,000 - 95,000; Full time

Benefits offered by this job

25 days annual leave

Salary exchange pension

Life cover

Health Assured

Holiday purchase

Job summary

Bellrock Group in Liverpool is seeking an experienced Software Delivery Manager to own software delivery across Concerto, Mobiess and WiggleDesk, working with Engineering, Product and senior leadership teams to deliver on time, with high quality and clear customer value.

The role is hybrid with a minimum of three days per week in our Liverpool office, reporting to the Managing Director and focusing on AI, automation, and continuous improvement across delivery processes.

Qualifications

• Proven experience delivering software within technology or SaaS environments.
• Strong understanding of the software development lifecycle and ability to challenge estimates.
• Experience leading Agile delivery processes (Scrum/Kanban) and managing planning.

Responsibilities

• Take ownership of end-to-end software delivery from roadmaps to deadlines.
• Lead planning, estimation and Agile delivery processes with clear priorities.
• Monitor progress, resolve risks and blockers to keep projects on track.
• Coordinate releases, readiness checks and deployment planning.
• Build relationships across Support, Account Management and Consulting.
• Provide regular reporting on delivery performance to senior leadership.

Skills

Software delivery

Agile delivery

Stakeholder management

Azure DevOps/Jira

AI tools

Communication

Tools

Azure DevOps

Jira

Job description

Role Overview

We're looking for an experienced Software Delivery Manager to join our Technologies division in Liverpool, taking ownership of software delivery across our Concerto, Mobiess and WiggleDesk products.

Software Delivery Manager

Liverpool - Hybrid

We're looking for an experienced Software Delivery Manager to join our Technologies division in Liverpool, taking ownership of software delivery across our Concerto, Mobiess and WiggleDesk products.

Working closely with Engineering, Product and senior leadership teams, you'll ensure software is delivered on time, to a high standard and with clear value for our customers. This includes improving planning, managing priorities, removing blockers and creating a more structured and predictable delivery process.

Reporting directly to the Managing Director, this is a highly visible role with the opportunity to shape how we deliver software, embrace AI and automation, and drive continuous improvement.

The role offers hybrid working, with a minimum of three days per week in our Liverpool office.

Key Responsibilities

• Take ownership of end-to-end software delivery, turning product roadmaps and business priorities into realistic plans and achievable deadlines.
• Lead planning, estimation and Agile delivery processes, ensuring teams understand their priorities and remain accountable for their commitments.
• Monitor delivery progress, identify potential delays and proactively resolve risks and blockers to keep projects on track.
• Manage competing priorities, including urgent fixes, customer requests and unplanned work, without unnecessarily disrupting planned delivery.
• Work closely with Engineering, QA and Product teams to establish clear quality standards and ensure software is thoroughly tested and ready for release.
• Coordinate software releases, including readiness checks, deployment planning and communication with relevant stakeholders.
• Build strong relationships with teams across Support, Account Management and Consulting, ensuring customer requirements and commitments are delivered.
• Promote accountability and collaboration across software teams, supporting colleagues and addressing delivery challenges constructively.
• Oversee resource allocation, timesheet accuracy and delivery costs, ensuring development activity aligns with business priorities and budgets.
• Provide clear and regular reporting to senior leadership on delivery performance, forecasts, costs and potential risks.
• Use AI and automation tools to streamline delivery processes, improve reporting and reduce time spent on administrative tasks.
• Identify opportunities to improve workflows, remove inefficiencies and introduce more effective ways of working.

Skills & Experience

• Proven experience managing software delivery within a technology or SaaS environment, ideally as a Delivery Manager, Scrum Master, Engineering Manager or Technical Project Manager.
• Strong understanding of the software development lifecycle, with the ability to challenge estimates, identify technical risks and ensure successful delivery.
• Experience leading Agile delivery processes, including Scrum or Kanban, with confidence managing planning, estimation and team commitments.
• Strong working knowledge of Azure DevOps or Jira, including backlog management, sprint planning, reporting and delivery tracking.
• Excellent stakeholder management and communication skills, with the confidence to challenge, influence and build relationships at all levels.
• Experience managing software releases, coordinating cross-functional teams and maintaining high standards of quality throughout delivery.
• Commercial awareness, including experience monitoring resource utilisation, timesheets, delivery costs and budgets.
• Practical experience using AI tools and automation to improve productivity, reporting and delivery efficiency.
• Strong organisational and problem‑solving skills, with the ability to manage competing priorities, remove blockers and make confident decisions under pressure.
• Experience within B2B SaaS, public sector technology or enterprise software would be advantageous.
• Knowledge of CAFM/IWMS platforms, CI/CD processes and automation tools such as Power Automate would be beneficial.
• A relevant Agile or project management qualification, such as PSM, SAFe, APM or PRINCE2 Agile, would be welcomed but is not essential.
• A proactive, hands‑on approach, with the confidence to take ownership, support teams and drive continuous improvement.

AI fluency & learning mindset: We are looking for people who actively use AI in their day‑to‑day work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work between the Liverpool office and your home address on a hybrid basis, Monday to Friday, 9am-5pm.

What can we offer you?

• 25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)
• Salary exchange pension scheme
• Life cover
• Paid sick leave
• Health Assured employee assistance and wellness program
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes: Cycle to work
• Holiday purchase scheme of additional 5 days per year
• Offers and discount scheme designed to save money on everyday shopping and essentials
• Healthcare Cashplan
• MotorSave Scheme
• Refer a friend
• Liftshare
• Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.