Soft Services Area Manager

Daniel Owen Ltd; Glasgow; On-site; GBP 38,000 - 40,000; Full time

Benefits offered by this job

Company vehicle

Car allowance

Job summary

Daniel Owen Ltd in Glasgow is seeking a hands-on Soft Services Area Manager to oversee multiple client sites across the city. This role suits an experienced leader in Cleaning, Soft Services or Facilities Management who can drive service delivery and performance across a multi-site portfolio.

You will manage on-site teams, control budgets and stock, build client relationships and promote health and safety. The role runs Monday–Friday, 5:00pm–2:00am with occasional weekend support as needed.

Qualifications

• Experience leading multi-site Soft Services, Cleaning or Facilities Management operations.
• Strong people leadership and communication skills.
• Experience managing operational budgets and service delivery.
• Able to work independently and manage a varied workload.

Responsibilities

• Oversee the delivery of soft services across a portfolio of sites.
• Lead, support and develop on-site management teams.
• Ensure service standards, compliance and KPIs are consistently achieved.
• Manage staffing levels, budgets, stock control and operational performance.
• Build and maintain strong client relationships.
• Drive health & safety compliance and continuous improvement initiatives.
• Conduct regular site visits, audits and performance reviews.

Skills

Multi-site leadership

Budget management

Staff management

Client facing

Full UK Driving Licence

Job description

Soft Services Area Manager

Glasgow (Multi‑Site)

£38,000 - £40,000 + Company Vehicle/Allowance

Monday - Friday, 5:00pm - 2:00am (flexibility required)

Permanent | ASAP Start

We are seeking an experienced Soft Services Area Manager to oversee multiple client sites across Glasgow. This is an excellent opportunity for a hands‑on operational leader with a background in Cleaning, Soft Services or Facilities Management who thrives in a fast‑paced, multi‑site environment.

Key Responsibilities

• Oversee the delivery of soft services across a portfolio of sites.
• Lead, support and develop on‑site management teams.
• Ensure service standards, compliance and KPIs are consistently achieved.
• Manage staffing levels, budgets, stock control and operational performance.
• Build and maintain strong client relationships.
• Drive health & safety compliance and continuous improvement initiatives.
• Conduct regular site visits, audits and performance reviews.

About You

• Proven experience in a multi-site Soft Services, Cleaning or Facilities Management role.
• Strong people management and leadership skills.
• Experience managing operational budgets and service delivery.
• Excellent communication and client-facing skills.
• Ability to work independently and manage a varied workload.
• Full UK Driving Licence.

Please note: The role is primarily Monday to Friday, 5:00pm - 2:00am. Due to the nature of the operation, flexibility is required and occasional weekend support may be needed.