Soft Play Team Member

Pub & Grill - BRA_205; Wigston Parva; On-site; GBP 12,000 - 15,000; Part time

Job summary

Pub & Grill is hiring a Soft Play Team Member to maintain a safe, fun play area for children while assisting parents and providing a warm welcome. You will join a friendly, inclusive team with opportunities to grow your skills within our busy pub and grill environment.

We value flexibility in hours, a focus on safety and customer experience, and the ability to coordinate children's birthday parties as part of our celebrations.

Qualifications

• Provide excellent customer service with a warm welcome.
• Demonstrate flexibility for varied shifts including afternoons, evenings and weekends.
• Support a safe and clean play area for children and parents.
• Answer customer enquiries in a friendly telephone manner.
• Help coordinate and run children's birthday parties.

Responsibilities

• Maintain high standards of play and safety in the soft play area.
• Promote a happy, inclusive atmosphere for children and parents.
• Assist parents with needs and questions as they arise.
• Keep reception and play areas clean and tidy at all times.
• Support planning and execution of birthday parties.

Skills

Customer service

Team player

Flexibility

Communication

Safety awareness

Birthday party coordination

Job description

As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Company Description

Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal – everyone receives a warm Pub & Grill welcome when they visit us.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
• Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream – access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make – across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.

Qualifications

As a Soft Play Team Member, you will...

• Need to be over 18 as lone working is required.
• Be able to work flexible hourswith some afternoons, some evenings and most weekends.
• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

What you’ll bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.