Soft Play Team Member

Purchaseyourfreedom; Royal Wootton Bassett; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Pension contribution

Career development across brands

Discounts on brands 33%

Free employee assistance program

Enhanced parental policies

Menopause Friendly Employer

Discounts at Greene King Inns/hotels 0

Refer a friend bonus up to £1,500

Wagestream access

Retail discounts up to 30%

Job summary

Pub & Grill in Royal Wootton Bassett is seeking a Soft Play Team Member to maintain high standards of play for children while ensuring a safe, welcoming atmosphere. You’ll oversee the soft play area and assist parents as needed.

Join a fun, inclusive team where you can learn and grow, contributing to a memorable guest experience and helping coordinate children’s parties. The role supports a warm environment that encourages customers to return.

Qualifications

• Customer service mindset with a friendly, welcoming approach.
• Ability to work effectively as part of a small team in a busy pub environment.
• Good English spoken and written to perform the role safely and understand allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment and reception area is ready for service.
• Help create a fun, exciting & safe environment so customers leave wanting to return.
• Help coordinate and run children’s Birthday parties.

Skills

Customer service

Team player

English communication

Willingness to learn

Job description

• Dept. L4/House: Churchill (Wootton Bassett) - 08611

Company Description

Join us at Pub & Grill, where we combine the warm welcome of a cosy pub with the style and quality standards of a restaurant. Though our grill may be the star of the show, our kitchens serve up a great range of comforting classics and healthy options too. Whether stopping for a swift drink, a working lunch or a 3-course evening meal - everyone receives a warm Pub & Grill welcome when they visit us.

Job Description

As a Soft Play Team Member, you’ll be responsible for maintaining high standards of play for all children, while promoting a happy yet safe atmosphere, overseeing the soft play area and assisting parents with any needs. You’ll be joining a fun and inclusive team, where you can grow and strengthen your skills and experience.

Qualifications

As a Soft Play Team Member, you will...

• Provide customers with a heartfelt and memorable experience each and every time they visit.
• Deal with enquiries by telephone in a warm & friendly manner.
• Ensure a clean & tidy environment at all times and ensure that the reception area is tidy and ready for service at all times.
• Help create a fun, exciting & safe environment so that every customer leaves wanting to return.
• Help coordinate and run children’s Birthday parties.

What you’ll bring…

• Willingness to learn and expand your skills.
• A passion for giving great service and making sure every customer receives a warm welcome.
• A positive can-do attitude and be a real team player.
• Sufficient spoken and written English to perform the role safely and understand allergen controls.

Additional Information

We’re all about rewarding our team’s hard work, that’s why…

You’ll receive a competitive salary, pension contribution as well as:

• The chance to further your career across our well-known brands - as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands - so you enjoy your favourite food and drink at a discount.
• Free employee assistance program - mental health, well-being, financial, and legal support because you matter!
• Enhanced, family-friendly maternity and paternity policies
• Menopause Friendly Employer
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels - so you can enjoy a weekend away without breaking the bank.
• Refer a friend - who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
• Wagestream - access your wage before payday for when life happens.
• Retail discounts - Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…

CREATING PLACES WHERE PEOPLE FEEL WELCOME, SAFE AND THAT THEY BELONG

We aim to embed inclusion into every decision we make - across our people, customers, communities, suppliers, and operations. We want to create a culture where everyone feels welcome, valued, and able to thrive.